UX Designer/ UX Lead

Role: UX Lead (Brazil/Argentina)

Organization: This role will report to the Associate Director of Human-Centered Design at Client.

Required Experience & Skills:

• A UX Designer with 8-10 years of hands-on experience leading UX research and design initiatives.

• A passion for creating human-centered designs to solve the right problems for both – the users and the business teams.

• Deep understanding and knowledge of Human-Centered Design, UX Research, and Design Processes, standards, and best practices.

• Proficiency with the Figma tool.

• Knowledge and hands-on experience with user testing and analytics tools such as UserTesting.com, Userlytics, Google Analytics, and Fullstory.

• Experience working on Design Systems with a deep understanding of the same.

• Expertise in Creative Design Ideation, creating Lo-Fi Wireframes, Hi-Fi Visual Design, clickable Prototypes, Style guides, and Design Systems for Mobile and Web apps (both consumer-facing and enterprise apps).

• Experience leading and delivering the UX in a fast-paced Agile environment.

• Strong communication skills, a team player spirit, and well-organized work priorities and deliverables.

• A passion for designing meaningful, quality User Experiences and solving problems through User-Centric Designs.

• Strong analytical and problem-solving skills, with a proactive approach to design ownership and data-driven design decisions.

• Experience working with global teams (UX designers, Development/Engineering teams, POs/PMs, Scrum Masters, Business stakeholders).

• A strong UX work portfolio and readiness to share Figma files during interview discussions.

Responsibilities:

• Lead and own the end-to-end UX deliverables for various global initiatives.

• Drive day-to-day UX activities, including UX design reviews, deliverables planning, and Agile rituals such as Sprint and Backlog planning, and Scrum meetings.

• Capture insights by conducting User Research, analyzing data, and creating User Personas, Journeys, and Business Goals/Requirements in collaboration with the Client HCD team.

• Conduct user testing and feedback sessions to improve user experience.

• Create meaningful design ideas using storyboards, process/workflows, and Journeys based on the user research insights gathered.

• Build the required information architecture, navigation, and interactions in the UX designs.

• Lead and design UX Lo-Fi Wireframes (as needed), Hi-Fi UX Visual Designs, and Clickable UX Prototypes in Figma for all required Web/Mobile UX Designs.

• Create and maintain the required Design System, Design Components, and Libraries.

• Adhere to UX, Usability Standards & Guidelines, UX Best Practices, Accessibility Standards & Guidelines, and K-C Brand Identity Guidelines (BIG).

• Create original icons/graphics/illustrations/tables as needed for the designs and support imagery content editing/resizing.

• Prepare and present design drafts to stakeholders, lead review discussions with Business stakeholders and HCD teams, and iterate and refine UX designs.

• Actively participate in and lead user testing, analyze results and insights, and document findings.

• Update and iterate designs based on user and business feedback until approval is obtained.

• Align on design system processes for managing designs for the K-C Brand as per standards defined by the Client UX team.

• Drive UX reviews of developed UI (features/functionalities) from the UX perspective, ensure alignment with UX Designs, and report any gaps/issues to Development teams.

• Handover all UX Designs, Style guides, and related assets (Images, Icons, Copy, Graphics, etc.) to the development team.

• Work in an Agile environment with global cross-functional teams.

• Actively contribute to and measure UX and Usability Metrics for continuous optimization.

• Actively contribute in creating and sharing the strong UX case studies and success stories.