
Site Operations Specialist
Há 2 dias
We are seeking a skilled Site Reliability Engineer to join our team.
About the Role:
- Investigate and resolve complex production incidents in a timely manner.
- Perform in-depth analysis of application issues and identify preventive measures.
- Manage requests related to CIRS, deployments, feature toggles, and data fixes.
- Collaborate with cross-functional teams to ensure prompt resolution of major incidents.
- Enhance monitoring capabilities using tools like Dynatrace, Kibana, and Splunk.
- Develop and improve monitoring scripts and alerts based on incident learnings.
- Handle customer escalations and coordinate with Support & Engineering teams.
- Support planned activities and respond to ad-hoc requests from CES teams.
Requirements and Qualifications:
- Prior experience in DevOps and Production Support is essential.
- Familiarity with automation and CI/CD practices is required.
- Cloud platforms such as GCP, AWS, or Azure are preferred.
- Strong analytical skills and ability to troubleshoot complex issues.
- Excellent communication and coordination skills across teams.
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