Associate Implementation Consultant

3 meses atrás

Colombo, Brasil OrangeHRM Tempo inteiro

What We Do:

As the world's number 1 open source HR software, we know we have a strong product. With over 3 million global users, we are looking to expand our client base. We have built software that is both easy to use and easy to integrate with other best-in-class solutions. Each member of our team rallies around the belief that our customer's success is our success. We exercise this believe by always being valuable, relevant and consistent in everything that we do. Few of our clients

Do you have previous experience in implementing SaaS technology / solutions? Are you someone that can't rest until the problem is solved? Are you a concise, clear thinker that takes satisfaction from helping other people understand? If so, please apply to OrangeHRM as an Implementation Consultant.

Primary Duties and Responsibilities

  • Gather business requirements and configure our software to meet business needs.
  • Deliver online user training in English on the OrangeHRM software.
  • Prepared to work on the night shift supporting our US clients
  • Engage with customers to troubleshoot and diagnose issues.
  • Contribute to user guides and software documentation.
  • Maintain a detailed knowledge of the OrangeHRM offering and be confident in performing demonstrations
  • Become a trusted advisor for our clients and advocate for their needs within OrangeHRM.
  • Handle multiple projects simultaneously and efficiently.
  • Prepare project plans, meeting minutes, status updates in order to effectively deliver projects.
  • Aid the sales organization in pre-sales activities to win new business.

Qualification / Experience Required

  • A Diploma or a Degree in Information Technology
  • 2+ years of work experience in software industry (preferably in customer-facing roles such as Implementation, Project Management, or Business Analysis)
  • Certificates or training in project management is an added advantage.

Required Skills

  • Dynamic, self-motivated individual with a can-do attitude and an outgoing personality
  • Fluent oral and written communication in English
  • Excellent presentation skills
  • Strong knowledge in MS Office Suite
  • A passion for helping people understand
  • Domain knowledge in Human Resources Management would be an added advantage.
  • Effective organizational, time management and planning skills.

We thank all applicants for their interest, however, only applicants selected for an interview will be contacted.

Job Type: Full-time

Shift: Night Shift (6.00pm to 3.00am)

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