IT Infrastructure Specialist

Há 3 dias


São Paulo, Brasil beBeeInfrastructure Tempo inteiro

Job Description We are a critical component of a leading technology enterprise's infrastructure strategy, responsible for ensuring the highly efficient, stable, and secure operation of our operational environment. Our Core Focus: End-to-End Reliability: We provide comprehensive stability assurance, focusing on mitigating risks and ensuring business continuity through physical support to IT services. Project-Based & Lean Operations: We approach operational work through a project lens, continuously optimizing processes to achieve efficient resource utilization and lean operating costs. Innovation & Talent Development: We actively integrate cutting-edge technologies and foster robust knowledge-sharing mechanisms to enhance our team's professional capabilities and innovative practices. Key Responsibilities: Responsible for the operation and maintenance management of IT infrastructure (including but not limited to servers, networks, storage, and related software platforms) within large-scale operational environments. Develop and implement IT operation strategies, procedures, and standards (SOPs) to ensure the efficient, stable, and secure operation of IT systems, in compliance with internal and external regulations. Manage the IT operations team, including recruitment, training, performance evaluation, team development, and daily management, to enhance team professionalism and efficiency. Lead IT incident management, event response, change management, and problem-solving processes to ensure high availability and business continuity of IT systems. Drive the IT operations' transformation towards automation and intelligence, introducing advanced technologies and tools to optimize operational processes, efficiency, and quality. Responsible for IT infrastructure capacity planning, performance monitoring, and optimization to ensure resource allocation meets business demands. Manage IT-related vendors and third-party service providers, ensuring their service quality and SLA compliance. Closely collaborate with cross-functional teams to ensure IT operations effectively support overall business objectives. Stay abreast of industry trends and emerging technologies, supporting the evolution of IT architecture to enhance technological competitiveness.


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