Senior ServiceNow Developer

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We are seeking a Senior ServiceNow Developer to join our remote team. As a Senior ServiceNow Developer, you will lead a team of developers and collaborate with Business Analysts and QA testers to ensure a seamless migration to the ServiceNow platform. You will be responsible for developing and implementing APIs and integrations, enabling efficient and effective IT Service Management (ITSM). As a senior member of the team, you will play an important role in guiding and mentoring less experienced developers while ensuring that the team follows Agile and Scrum methodologies.

Responsibilities

• Lead a team of ServiceNow Developers in the migration of support.epam.com from Microfocus Service Manager to ServiceNow
• Develop and implement APIs and integrations in accordance with ITSM best practices
• Collaborate with Business Analysts and QA testers to ensure a seamless migration to the ServiceNow platform
• Ensure that all development work is completed on time, within budget, and to the required quality standards
• Mentor and guide less experienced colleagues, taking part in programs to foster growth and learning within the team
• Play an active role in the Agile (SCRUM) team, understanding one's role and effectively following established development processes
• Understand business domain and implement business logic, driving efficient software solutions that address identified needs
• Collaborate with other ServiceNow Developers on technical designs
• Develop unit and integration tests to ensure the reliability and functionality of the software
• Adhere to software engineering best practices and principles, effectively explaining their benefits
• Participate in Code Reviews as a reviewer, ensuring code quality and conformity with best practices
• Strong attention to detail and ability to work without supervision/control after onboarding stage, managing own time effectively

Requirements

• 3+ years of experience as a ServiceNow Developer, with a strong foundation in developing APIs and integrations
• Demonstrated experience in IT Service Management (ITSM), with a deep understanding of its benefits and drawbacks
• Experience in leading teams using Agile and Scrum methodologies, demonstrating strong leadership and mentoring skills
• Experience with migration projects, with a deep understanding of the migration process and its complexities
• Excellent problem-solving skills, allowing you to tackle complex technical challenges and provide optimal solutions
• Ability to work independently and collaboratively within a team, demonstrating excellent communication and coordination skills
• Advanced English language skills (Upper-Intermediate level), enabling effective communication with the team and stakeholders

Nice to have

• Familiarity with Microfocus Service Manager (MFSM) platform, enabling efficient migration to ServiceNow
• Experience with other scripting languages, such as PowerShell and Python

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology, Engineering, and Business Development
• Industries Software Development, IT Services and IT Consulting, and Technology, Information and Internet

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