
Master Craftsman Wanted
Há 2 dias
Unlock Your Potential as a Master Craftsman
We are seeking an accomplished and passionate craftsman to deliver exceptional bespoke repairs, heel swaps, and customizations while creating a captivating in-store experience.
Key Responsibilities:- Provide expert repair services, including restoration, reparation, and customization.
- Promote products and services on the sales floor by identifying customer needs and preferences.
- Offer guidance on product selection and in-store services.
- Deliver outstanding customer service and build long-term relationships through effective communication and empathy.
- Maintain store standards according to established guidelines and procedures.
- Embody company values and transmit knowledge effectively through product understanding.
- Create an in-store experience focused on customer satisfaction and engagement.
- Elevate brand storytelling by understanding the core values and mission.
- Communicate product knowledge and describe items and customization options with confidence and clarity.
- Anticipate and cater to customer needs with proactive and personalized service.
- Collaborate with the team to accomplish goals and maximize sales performance.
- Comply with company procedures, policies, and guidance for all activities.
- Participate in Sneaker Maker Tour events as required.
Essential Qualifications:
- A minimum of 3 years of relevant experience.
- Background in Retail or other customer-facing industries preferred.
- Developed artistic skills (drawing, painting, sketching, doodling).
- Self-motivation with a positive attitude and professional demeanor.
- Strong presentation, interpersonal, and communication skills.
- Able to work effectively within a team environment.
- Proficiency in additional languages is advantageous.
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