Junior VIP Specialist

2 meses atrás


Porto Alegre, Brasil KTO Tempo inteiro
Welcome to KTO Group, where innovation meets excitement in the iGaming world. Founded in 2018 by Andreas Bardun, our mission is to revolutionise the online gaming experience. At KTO, we are not just a company; we're a game-changer, dedicated to enhancing transparency and player satisfaction in Sportsbook and Online Casino gaming. Dive into the heart of the action on our website: KTO.com. Here, we blend the thrill of sports betting with the magic of online casinos, tailored to resonate with diverse markets. Our commitment to being hyper-local ensures that every player feels right at home. Powered by our proprietary KTO Platform, we bring you cutting-edge technology that personalises our players’ journey and streamlines their experience for ultimate enjoyment. KTO is rapidly rising as a star in the LATAM region, already claiming a spot among the top 10 iGaming brands in Brazil. Our vision is bold and clear: to lead the iGaming industry in LATAM, setting new standards in trust and transparency. When you join us, you contribute towards ensuring that every play is a step towards redefining the future of iGaming.
We are looking for a motivated and customer-focused individual to join our VIP team as a Junior VIP Specialist. In this position, you will play a key role in supporting the VIP team by ensuring that our high-value clients receive exceptional service. You will help maintain and grow relationships with VIP customers, assist in managing personalized campaigns, and provide insights to enhance the VIP experience. MAIN RESPONSIBILITIES
  • Customer Relationship Management: Assist in maintaining relationships with VIP customers by responding to inquiries and resolving any issues in a timely and professional manner.
  • VIP Campaigns & Promotions: Support the VIP team in executing personalized promotions and campaigns tailored to high-value clients. Ensure all communications are delivered on time and aligned with the brand's strategy.
  • Reporting & Analysis: Assist in tracking and reporting VIP activity, providing insights into customer behavior and campaign performance. Help identify opportunities to improve VIP engagement and retention.
  • Liaison with Other Teams: Work closely with other departments, such as Marketing, CRM, and Customer Support, to ensure VIP customers receive consistent and high-quality service across all touchpoints.
  • Account Management: Assist in identifying VIPs, monitor their activity and make sure we are proactively engaging with them to understand their needs and ensure they are receiving the appropriate level of service.
  • Event Coordination: Help organize and coordinate VIP events, ensuring a seamless experience for clients. This includes managing invitations, logistics, and follow-up communications.
  • Customer Insights: Collect feedback from VIP customers and provide recommendations to improve the overall VIP program and customer experience.
EXPERIENCE & QUALIFICATIONS REQUIRED
  • Education: Bachelor’s degree in Marketing, Business Administration, Hospitality, or a related field. Relevant internships or experience in customer service or hospitality is a plus.
  • Skills: Strong interpersonal and communication skills, with the ability to build and maintain relationships with high-value customers. Excellent organizational skills and attention to detail are essential.
  • Customer-Centric Mindset: Passionate about delivering exceptional customer service, with a proactive approach to anticipating VIP clients’ needs.
  • Multitasking Ability: Capable of handling multiple tasks simultaneously in a fast-paced environment.
  • Tech Savvy: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is required. Familiarity with CRM tools and data analysis is a plus.
  • Languages: Fluent in English, with strong written and verbal communication skills. Knowledge of additional languages is an asset.
  • Passion & Enthusiasm: A keen interest in the iGaming or entertainment industries is desirable, along with the drive to grow in the VIP management field.
At KTO, diversity isn't just a buzzword – it's our strength. We're all about creating an inclusive environment where everyone feels valued and empowered. Together, we're not just working on projects – we're making a real impact in our communities. Join us in celebrating diversity and driving meaningful change #J-18808-Ljbffr
  • Junior Vip Specialist

    2 meses atrás


    Porto Alegre, Brasil KTO Tempo inteiro

    We are looking for a motivated and customer-focused individual to join our VIP team as a Junior VIP Specialist. In this position, you will play a key role in supporting the VIP team by ensuring that our high-value clients receive exceptional service. You will help maintain and grow relationships with VIP customers, assist in managing personalized campaigns,...


  • Porto Alegre, Rio Grande do Sul, Brasil Kto Tempo inteiro

    We are seeking a highly motivated and customer-focused individual to join our VIP team as a Junior VIP Specialist. In this role, you will play a key part in supporting the VIP team by ensuring that our high-value clients receive exceptional service. You will help maintain and grow relationships with VIP customers, assist in managing personalized campaigns,...


  • Porto Alegre, Rio Grande do Sul, Brasil Automatic Data Processing, Inc. Tempo inteiro

    **Senior Quality Assurance Specialist**ADP is hiring a Senior Quality Assurance Specialist to work collaboratively with the development team to identify and resolve issues with ADP's cloud-based Human Resource solutions.This role is critical to ensuring the usability and quality of our products. You will work within an agile team to create and execute test...

  • Junior Trading Specialist.

    3 semanas atrás


    Porto Alegre, Brasil zeroG - AI in Aviation Tempo inteiro

    Welcome to KTO Group, where innovation meets excitement in the iGaming world. Founded in 2018 by Andreas Bardun, our mission is to revolutionise the online gaming experience. At KTO, we are not just a company; we're a game-changer, dedicated to enhancing transparency and player satisfaction in Sportsbook and Online Casino gaming. Dive into the heart of...


  • Porto Alegre, Brasil KTO Tempo inteiro

    SUMMARY OF THE POSITION We are on the lookout for a Junior Sportsbook Specialist to join our dynamic team. In this position you will play a strategic role in managing our Sportsbook product offerings and campaigns, ensuring a premier customer experience tailored to the Brazilian market. Your passion for sports and betting, combined with a profound...

  • Junior CRM Specialist

    2 meses atrás


    Porto Alegre, Brasil KTO Tempo inteiro

    We are looking for a detail-oriented and motivated individual to join our CRM team as a Junior CRM Specialist. This position is perfect for someone passionate about customer relationship management and eager to develop their skills in a dynamic and supportive environment. You will play a crucial role in supporting the CRM team by executing campaigns,...

  • Junior Trading Specialist.

    3 semanas atrás


    Porto Alegre, Brasil KTO Tempo inteiro

    Welcome to KTO Group, where innovation meets excitement in the iGaming world. Founded in 2018 by Andreas Bardun, our mission is to revolutionise the online gaming experience. At KTO, we are not just a company; we're a game-changer, dedicated to enhancing transparency and player satisfaction in Sportsbook and Online Casino gaming. Dive into the heart of...


  • Porto Alegre, Rio Grande do Sul, Brasil Empresa do setor privado Tempo inteiro

    Empresas no setor privado admitem especialistas em marketing júnior em Porto Alegre. O mercado de trabalho é uma ótima oportunidade para jovens talentosos desenvolverem suas habilidades e se destacarem na área.Resumo da VagaAuxiliar na criação e produção de conteúdo de qualidade, incluindo postagens nas redes sociais.Criar e editar vídeos que...

  • Senior Software Developer

    4 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro

    **Transformative AI Integration Role**At SAP, we're seeking a skilled Senior Software Developer to spearhead the integration of modern AI capabilities into our cutting-edge solutions. As an AI Integration Specialist, you'll play a pivotal role in shaping the future of our technology and driving innovation.**Key Responsibilities:**Design and implement...


  • Porto Alegre, Rio Grande do Sul, Brasil Kto Tempo inteiro

    We are seeking a detail-oriented and motivated individual to join our CRM team as a Junior CRM Specialist. This position is perfect for someone passionate about customer relationship management and eager to develop their skills in a dynamic and supportive environment. You will play a crucial role in supporting the CRM team by executing campaigns, analyzing...


  • Porto Alegre, Rio Grande do Sul, Brasil Zerog - Ai In Aviation Tempo inteiro

    Lead the Change in iGamingWe are seeking a highly motivated Junior Trading Specialist to join our dynamic Sportsbook team.The ideal candidate has a strong passion for sports, attention to detail, and the ability to make quick decisions under pressure.Main Responsibilities:Odds Compilation: Assist in setting and monitoring pre-match and in-play odds for...

  • Engenheiro Mecânico Júnior

    4 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil Vip Desenvolvimento Humano Tempo inteiro

    Cidade: SÃO LEOPOLDO Requisitos da Vaga: **Superior em andamento em Engenharia Mecânica;****Conhecimento avançado em Solidworks e softwares de projetos de engenharia;****Indispensável vivência em indústria metalúrgica;** Escolaridade: Superior em andamento Salário: À COMBINAR + benefícios


  • Porto Alegre, Rio Grande do Sul, Brasil ADP Tempo inteiro

    Job DescriptionADP is seeking a Senior Cloud Engineer to support our team.Resolve technical challenges and provide expert-level support for our public cloud and on-premise private cloud services.Design and implement reliable, scalable, and secure cloud-based systems.Develop automation scripts and tools to improve efficiency and reduce errors.Collaborate with...


  • Porto Alegre, Brasil SAP Tempo inteiro

    **Bring out your best** TripIt is SAP Concur’s consumer travel app, which reduces stress for travelers by helping them stay organized and one step ahead, so they can make the most out of all their trips. Our vision is to make every trip easier, for every frequent traveler. **Job Overview**: We are seeking a dedicated and customer-centric individual to...


  • Porto Alegre, Rio Grande do Sul, Brasil Poatek Tempo inteiro

    About the OpportunityPoatek is seeking a skilled and passionate mid-level Android Engineer to contribute to the development of innovative and robust mobile applications. The ideal candidate will have a strong background in Android development and be excited about working in a collaborative, cross-functional environment. Our mission is to create applications...


  • Porto Alegre, Brasil Hilton Tempo inteiro

    Gerente Assistente Junior de Atendimento ao Hospede A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main...


  • Porto Alegre, Rio Grande do Sul, Brasil Adp Tempo inteiro

    **Transformative Role at ADP**We are seeking a skilled Senior Quality Assurance Analyst to join our team at ADP. As a key member of our agile team, you will be responsible for designing and executing product testing for our cloud-based Human Resource solutions.**Key Responsibilities:**Work with the development team to gather details on features and build...

  • Senior Software Engineer

    3 semanas atrás


    Porto Alegre, Brasil Zartis Tempo inteiro

    The company and our mission: Zartis is a digital solutions provider working across technology strategy, software engineering and product development.We partner with firms across financial services, MedTech, media, logistics technology, renewable energy, EdTech, e-commerce, and more. Our engineering hubs in EMEA and LATAM are full of talented professionals...


  • Porto Alegre, Brasil Sycomp Tempo inteiro

    100% English Fluency is required – this is a must. All Resumes must be submitted in English to be considered.As a Senior Consulting Engineer you will provide expert consulting services and guidance to our clients on various cloud technologies, including Azure Entra ID, Azure, AWS, GCP, MDM, Active Directory, networking, and other related cloud...