ITAM ServiceNow Consultant

4 semanas atrás


Buenos Aires, Brasil Cognizant Tempo inteiro

Cognizant offers an exciting opportunity to join our team as an ITAM ServiceNow Consultant. We are a leading company in the digital industry, driven by innovation and diversity.

Position

We are seeking an experienced ITAM ServiceNow Consultant with 6-10 years of experience.

Key Responsibilities
  1. Lead the implementation and management of ServiceNow ITAM solutions for efficient asset management.
  2. Configure and customize ServiceNow to meet business requirements.
  3. Provide technical support and troubleshoot ServiceNow applications.
  4. Collaborate with cross-functional teams to integrate ServiceNow with other enterprise systems.
  5. Develop and maintain documentation for processes and procedures.
  6. Monitor system performance and implement improvements.
  7. Ensure compliance with industry standards and best practices.
  8. Conduct audits and assessments for continuous improvement.
  9. Train and mentor team members on ServiceNow functionalities.
  10. Work with stakeholders in Energy Supply & Trading and Utilities to understand needs and provide solutions.
  11. Participate in project planning and execution.
  12. Analyze data and generate reports for decision-making.
  13. Stay updated with the latest ServiceNow and asset management trends.
Minimum Requirements
  1. Strong expertise in ServiceNow ITAM and ServiceNow.
  2. Domain knowledge in Energy Supply & Trading and Utilities.
  3. Excellent problem-solving and analytical skills.
  4. Effective communication and collaboration skills.
  5. Proven experience in implementing and managing ServiceNow solutions.
  6. Certifications: ServiceNow Certified Implementation Specialist and ITIL Foundation Certification.

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