SDR Manager LATAM

Overview

We're looking for a motivated SDR Manager to lead our expanding North America SDR team in São Paulo. At monday.com, we are dedicated to delivering an amazing product and exceptional service to our customers, and the SDR team is key to introducing prospects to our platform. This is an exciting opportunity to lead a team of SDRs responsible for identifying, engaging, and qualifying potential clients across various industries.

As the SDR / BDR Manager you will play a crucial role in driving the success of our SDR team by providing mentorship, optimizing outreach strategies, and collaborating closely with Sales and Marketing teams. Your leadership will directly impact our pipeline generation and overall revenue growth.

• Lead and mentor a team of SDRs, helping them develop their prospecting skills, enhance performance, and achieve team and individual targets.
• Coach SDRs on best practices for cold calls, emails, social selling, and outbound prospecting, ensuring they consistently build a robust pipeline.
• Collaborate with sales leadership to develop strategies that target key accounts, align with market trends, and drive pipeline generation.
• Own and refine the SDR playbook, implementing new strategies to improve outreach efficiency, increase lead quality, and drive higher conversion rates.
• Track performance through KPIs and regularly review individual and team metrics, identifying areas for improvement and creating actionable plans.
• Support team members in using the value framework and lead qualification methodologies, such as MEDDPICC, to ensure high-quality opportunities are handed over to sales.
• Develop team talent by conducting 1:1s, team training sessions, and feedback loops to help each SDR achieve their goals and continue their growth path.
• Collaborate closely with Marketing to ensure alignment on messaging, campaigns, and lead handoff, optimizing the effectiveness of inbound leads.

• Competitive salary with bonus structure & equity model
• Top Tier Health Insurance fully covered for the individual and family
• Professional development opportunities
• Collaborative and inclusive company culture
• Access to wellness programs and team-building activities

• Experience: 3+ years of sales development or business development experience in a SaaS or technology-related field, with at least 1+ year in a leadership or mentorship role.
• Proven Success: Track record of exceeding SDR or BDR targets, including generating qualified leads and building sales pipelines.
• Leadership Skills: Demonstrated ability to mentor and lead a high-performing SDR team, with experience in performance management and coaching.
• Sales Skills: Strong prospecting, qualifying, and outbound sales skills. Experience with cold outreach and consultative selling.
• Coachable: A passion for growth with a proactive attitude toward seeking and implementing feedback, both for yourself and your team.
• Communication: Excellent verbal and written communication and negotiation skills, able to articulate complex concepts clearly and effectively.
• Data-Driven: Able to analyze performance data, identify trends, and make decisions that improve the team's performance.
• Tech-Savvy: Comfortable with technology, especially CRM tools and sales automation platforms. Able to quickly learn and demo software solutions.
• Team Player: Ability to collaborate across departments, particularly with Sales and Marketing, to ensure alignment and shared goals.
• 3 days per week in the office

• Experience with monday.com’s platform or other sales engagement/CRM tools.
• Experience with specific verticals/industries, acting as a subject matter expert.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Software Development

Note: This is a refined description derived from the provided content and retains the essential responsibilities and qualifications.