Director, Product Management

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and SummaryDirector, Product Management Overview Mastercard Services provides insights, consulting, risk management, marketing, and analytics to financial institutions and merchants worldwide. Mastercard Services addresses the challenges and opportunities of its clients with its unique expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payment’s lifecycle. Mastercard Services team is seeking a Director, Regional Product Manager, to support our Economic & Business Intelligence (EBI) business for Latin America and the Caribbean region. This role is accountable for consistently delivering revenue and margin targets for our EBI solutions, including transactional data insights, non-transactional data insights and capability building platforms, across customer segments and go-to-market strategies throughout the region. RoleIn this leadership position, you will: Co-create and drive go-to-market strategies for priority products across each of our distribution channels including one-to-one sales, market-wide sales, network-linked sales, and partnership sales Systematically partner with regional and global teams to develop and deliver innovations to our markets Develop and ensure continuous improvement of product packages to address recurring client needs, address Mastercard regional priorities and ensure attainment of revenue and margin targets Drive engagement and usage of our products by internal and external stakeholders Disseminate our main capabilities with engaging storytelling and data Generate tangible data-driven business outcomes, continuously monitoring and analyzing key performance indicators and optimizing product performance Drive a user‑centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience Engage in Voice of the Customer (client feedback) to identify Product friction points, creating and owning the action plan to address them in partnership with Global Product Teams All about You/ExperienceHave experience (+8 years) experience in management consulting and/or digital product management in Latin America Experience (+2 years) in business development roles will be highly valued Demonstrate high‑level of problem‑solving, creativity, communication Desire to roll up sleeves and make direct contributions Strong collaboration and ability to partner effectively with virtual, fast‑paced teams Demonstrated ability to build relationships with senior executives Be proficient and autonomous in Profit and Loss statement (P&L) analysis and management Demonstrate Mastercard Way behaviors Bachelor’s degree required, MBA or advanced degree preferred Fluency in English is required, fluency in Spanish and Portuguese will be highly valued Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously. Corporate Security ResponsibilityAbide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. #J-18808-Ljbffr