Assistant Service Delivery Manager

1 semana atrás


São Bento Do Sapucaí, Brasil Thoucentric Tempo inteiro
Assistant Service Delivery Manager - Brazil

Thoucentric is the Consulting arm of Xoriant , a prominent digital engineering services company with 5000+ employees. We are headquartered in Bangalore with presence across multiple locations in India, US, UK, Singapore & Australia Globally.

As the Consulting business of Xoriant , we help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution across US, UK, Singapore and Australia. Our unique consulting framework allows us to focus on execution rather than pure advisory. We are working closely with marquee names in the global consumer & packaged goods (CPG) industry, new age tech and start-up ecosystem. Xoriant (Parent entity) started in 1990 and is a Sunnyvale, CA headquartered digital engineering firm with offices in the USA, Europe, and Asia. Xoriant is backed by ChrysCapital, a leading private equity firm. Our strengths are now combined with Xoriant’s capabilities in AI & Data, cloud, security and operations services proven for 30 years.

We have been certified as "Great Place to Work " by AIM and have been ranked as "50 Best Firms for Data Scientists to Work For".

We have an experienced consulting team of over 450+ world-class business and technology consultants based across six global locations, supporting clients through their expert insights, entrepreneurial approach and focus on delivery excellence. We have also built point solutions and products through Thoucentric labs using AI/ML in the supply chain space.

Desired Skill Sets

SAP FI, Coupa, Concur or AppZen business systems beneficial.

Job Description

What is in it for You:

  • Be part of the exciting Growth Story of Thoucentric
  • Work on projects that help you stay ahead of the curve. Not just exciting projects, if you are a self-starter, you will also get multiple opportunities to design, drive and contribute to the organizational and practice initiatives.
  • Challenge yourself in an environment with higher expectations ensuring constant learning curve and steep growth opportunities.
  • Be part of One Extended Family. We bond beyond work - sports, get-togethers, common interests etc. Work in a very enriching environment with Open Culture, Flat Organization and Excellent Peer Group.
Main Accountabilities:
  • Leading full end-to-end compliance with Clients S2P Global Process Model and Global Financial Controls Framework, including interfaces with Corporate & external audit (KPMG);
  • Leading end-to-end S2P service delivery performance & process improvement with the Finance, Procurement and IBM teams;
  • Leading monthly service delivery performance governance meetings with IBM and the Countries;
  • Analysing & reporting on S2P Global KPIs , while continuously challenging performance to drive improvement in the Countries;
  • Providing overall project delivery leadership to land global S2P process improvement and transformation projects (including disruptive digital projects) in the Countries;
  • Performing due diligence and cost benefit analysis at Country level for global process improvement and transformation projects;
  • Managing the relationship with IBM (A/P third party service provider) with the right balance between creating accountability and strong visible partnership, while ensuring financial control & process model compliance within the Countries;
  • Building collaborative business partnering relationships with the Financial Controller, Procurement Director and their teams as well as other functional areas as required.
Requirements

Key Skills:

  • Strong communication & presentation skills in both English & Spanish.
  • Strong analytical skills.
  • Converts ambiguity into solutions.
  • Finance business partnering.
  • Demonstrated digital mindset.
  • Project management skills & experience beneficial.
  • Graduate Accounting or Finance degree with 4-6 years of experience with Finance processes, systems and business partnering.
  • Mobile to develop BFS and LATAM Finance career.
  • Experience in leading large cross-functional teams without hierarchy.
  • Hands-on experience with SAP FI, Coupa, Concur or AppZen business systems beneficial.

At Thoucentric, we work on various problem statements.

  • The most popular ones are-
  • Building capabilities that address a market need, basis our ongoing research efforts.
  • Solving a specific use case for a current or potential client based on challenges on-ground.
  • Developing new systems that help be a better employer and a better partner to clients.
  • All of these need the best of minds to work on them day-to-day; and we do exactly that
  • Your contribution to organization development is as important as outward facing consulting.
  • We are invested in both, employee growth and client success
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