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Support Alcoa wheels regional growth through: Regular visits to current and new customers Technical-commercial presentations to customers Close cooperation with Howmet Commercial and Marketing teams Retention of current customers Technical validation of new products among regional customers Keep detailed records related to customer product technical validation documentation and reports Provide regular product technical training to Howmet’s and customer’s teams regarding Alcoa wheels products Coordinate field trials, developing technical reports stating results of trials Manage customer warranty claims, following Howmet’s procedures Keep detailed records related to customer warranty claims Manage external product audits (INMETRO, customers, etc) Ensure that Howmet tools/devices at Howmet’s warehouse are working properly and the quality of products in stock (packaging, product damage, etc) Plan and execute product re-work when necessary Keep Sales Force CRM’s data base updated