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2 meses atrás
Liderar o design e a arquitetura das soluções ServiceNow, incluindo aplicativos e integrações personalizados, que atendem às necessidades do cliente e às melhores práticas do setor. Desenvolver, configurar e personalizar a plataforma ServiceNow para atender aos requisitos de negócios. Colaborar estreitamente com clientes e equipes multifuncionais para reunir e entender os requisitos de negócios e traduzi-los em designs técnicos. Fornecer liderança técnica e orientação às equipes de desenvolvimento para garantir a execução bem-sucedida dos projetos ServiceNow. Arquiteto ServiceNow / TechLead Experiência em entender a necessidade comercial do cliente e decifrá-la para desenvolvimento técnico no ServiceNow Especialização em projetar soluções na plataforma ServiceNow com base na necessidade do cliente Especialização em fornecer escopo, estimativas de esforço e sugerir metodologia de desenvolvimento para as soluções ServiceNow necessárias Experiência em criar histórias de usuário ou estruturas de divisão de trabalho para permitir que a equipe técnica trabalhe em entregas Experiência em rastrear itens de trabalho e relatar o progresso para diferentes partes interessadas Experiência em lidar com escalonamentos de dentro da equipe, bem como partes interessadas do projeto Experiência na condução da coleta de requisitos para implementação do ServiceNow Experiência em projetar documentos de design técnico LLD, documentos de treinamento, etc. Experiência em conduzir revisões técnicas, e treinamentos de usuário final Grande experiência em configuração de gerenciamento de serviços de TI. – Gerenciamento de incidentes, gerenciamento de problemas, gerenciamento de mudanças, gerenciamento de versões, solicitação de serviço, portal de serviços, catálogo de serviços, configuração de ativos e usuários Grande experiência em desenvolvimento no ServiceNow serviços REST/SOAP Web, scripts Java etc. Experiência em configuração de CMDB, gerenciamento de ativos e orquestrações para SW Dist. Experiência na configuração do ServiceNow ITBM – Projeto, Portfólio, Demanda, Recurso e Finanças Experiência na criação de Relatórios do ServiceNow e configuração do Performance Analytics Experiência na criação de processos personalizados, integrações personalizadas de terceiros e aplicativos personalizados Demonstrar conhecimento das Melhores Práticas de implementação do ServiceNow Capacidade de trabalhar, liderar e gerenciar uma equipe global Experiência em gerenciamento de projetos e compreensão dos contratos, etc. para liderar a entrega do projeto Conhecimento de atualização do ServiceNow, clonagem e trabalho com a equipe de suporte do ServiceNow HI Experiência na configuração da integração do ServiceNow LDAP/SSO, e-mail, bate-papo, etc. Experiência e conhecimento da implementação de separação de domínio Experiência em segregação de dados. Boas
Formação Acadêmica:
Não informado
Salário:
A combinar
Cargo:
Arquiteto
Empresa:
Plus-It Consulting
Consultoria de informática.
Ramo:
Informática/ Tecnologia
(BI)