
Governance & Stakeholder Experience Manager
3 semanas atrás
Join to apply for the Governance & Stakeholder Experience Manager role at Ecolab
Governance & Stakeholder Experience ManagerJoin to apply for the Governance & Stakeholder Experience Manager role at Ecolab
As Governance & Stakeholder Experience Manager with Ecolab’s GBSolutions+ (GBS+) team, you will be responsible for executing on the Strategy & Governance Team’s priorities and Service Excellence processes (Stakeholder Experience Management, Relationship Management, and Governance). You will assist and partner with the Strategy & Governance leader to deliver on objectives, create a leading practice shared service organization, manage stakeholder relationship processes and ensure strong governance of GBS+ processes.
Location: Buenos Aires, Argentina
Level: C5
What’s In It For You
- The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
- Be part of an outstanding team with relentless focus on improvement and exceeding our customers’ expectations
Relationship & Stakeholder Experience Management
- Responsible for developing and implementing stakeholder engagement plans, gathering stakeholder feedback (within GBS+ and with GBS+ stakeholders) and identifying opportunities based on feedback. This will be done both colloquially and through standard channels such as surveys
- Responsible for ensuring stakeholders receive feedback outcomes for improvement opportunities, and maintaining stakeholder engagement activities and outcomes using dashboards and other visual mechanisms through partnership with the Insights team
- Responsible for providing updates to GBS+ leadership on engagement activities and status
- Responsible for maintaining and improving the GBS+ Governance Framework and ensuring all stakeholders are aware of their responsibilities
- Responsible for ensuring service delivery teams around the globe are following the governance model and information is cascading properly, gathering feedback on governance model and making changes where applicable
- Create, implement and maintain a workflow approach (in ServiceNow) for GBS+ stakeholder issues and needs tracking and ensure open issues are closed in a timely manner and satisfy the needs of the stakeholders
- Responsible for maintaining the Service Catalog, including its migration into ServiceNow
- Responsible for preparing content for strategic Governance Forums: maintaining & improving meeting templates, creating executive leadership meeting content, and content related to Stakeholder Experience
- Bachelor’s degree from an accredited institution, ideally in the areas of Public Relations, Corporate Communications, Marketing, or related field.
- 8+ years relevant work experience, including experience with stakeholder or customer experience management, survey development and analysis, and/ or business process governance ideally within a Shared Services of Global Business Services function
- Excellent spoken and written English
- Excellent communication, organizational, and planning skills
- Leadership presence and demonstrated ability to build and maintain strong relationships
- Effective presenter capable of engaging with teams at all levels
- Ability to work collaboratively with global cross-functional teams to effectively engage a diverse, global stakeholder base.
- Ability to analyze data and feedback to identify trends, insights, and areas for improvement.
- Prior experience in a governance role developing governance frameworks and policies within a shared services or global business services role in a large B2B organization
- Project Management training or certification
- Change Management training or certification
- ServiceNow project implementation experience
- Experience in using PowerBI
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.Seniority level
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionFinance
- IndustriesChemical Manufacturing
Referrals increase your chances of interviewing at Ecolab by 2x
Get notified about new Experience Manager jobs in Greater Buenos Aires .
Governance & Stakeholder Experience ManagerSr. Manager Sale Visa Commercial Solutions - PUB -AI, Insights and Solutions Commercial Practice DirectorTechnical Manager - Automotive and IndustrialSenior Tech PMO - EY Global Delivery ServicesTARAS Manager - EY Global Delivery ServicesEngineering Manager for IAM (Identity and Access Management)Community Lead – Electronic Music & ProductionAccount Support Center, Supervising EVERGREEN - EY Global Delivery ServicesEngineering Manager - Public Cloud, Python, GolangSoftware Platform Engineering Manager - Ubuntu for Next-Gen SiliconGreater Buenos Aires $800.00-$1,300.00 1 month ago
Greater Buenos Aires $2,700.00-$4,000.00 1 month ago
Senior Customer Success Manager (Podcasts)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Governance & Stakeholder Experience Manager
3 semanas atrás
Buenos Aires, Brasil Ecolab Tempo inteiroGovernance & Stakeholder Experience Manager Join to apply for the Governance & Stakeholder Experience Manager role at Ecolab Governance & Stakeholder Experience Manager Join to apply for the Governance & Stakeholder Experience Manager role at Ecolab As Governance & Stakeholder Experience Manager with Ecolab’s GBSolutions+ (GBS+) team, you will be...
-
Program & Project Mgmt Manager
3 semanas atrás
Buenos Aires, Brasil myGwork - LGBTQ+ Business Community Tempo inteiroJoin to apply for the Program & Project Mgmt Manager role at myGwork - LGBTQ+ Business Community 12 hours ago Be among the first 25 applicants Join to apply for the Program & Project Mgmt Manager role at myGwork - LGBTQ+ Business Community Get AI-powered advice on this job and more exclusive features. This job is with Accenture, an inclusive employer and...
-
Product Manager
3 semanas atrás
Buenos Aires, Brasil IQVIA Tempo inteiroOverview Join to apply for the Product Manager role at IQVIA . Responsibilities Define and evolve the product vision for technology powered clinical trial lifecycle and operations platforms. Developing business cases for new product initiatives and defining success metrics for adoption, revenue, and retention. Partnering with Technical Product Owners (TPO)...
-
Partner Experience Manager
3 semanas atrás
Buenos Aires, Brasil Welocalize Tempo inteiroGet AI-powered advice on this job and more exclusive features. As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for...
-
Partner Experience Manager
3 semanas atrás
Buenos Aires, Brasil Welocalize Tempo inteiroGet AI-powered advice on this job and more exclusive features. As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for...
-
Mobility Senior Manager
Há 4 dias
Buenos Aires, Brasil myGwork - LGBTQ+ Business Community Tempo inteiroJoin to apply for the Mobility Senior Manager role at myGwork - LGBTQ+ Business Community 2 days ago Be among the first 25 applicants Join to apply for the Mobility Senior Manager role at myGwork - LGBTQ+ Business Community Get AI-powered advice on this job and more exclusive features. This job is with Accenture, an inclusive employer and a member of myGwork...
-
OpenStack Engineering Manager
Há 4 dias
Buenos Aires, Brasil Canonical Tempo inteiroJoin to apply for the OpenStack Engineering Manager role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the OpenStack Engineering Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in...
-
OpenStack Engineering Manager
3 semanas atrás
Buenos Aires, Brasil Canonical Tempo inteiroJoin to apply for the OpenStack Engineering Manager role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the OpenStack Engineering Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in...
-
Engineering Manager
4 semanas atrás
Buenos Aires, Brasil Canonical Tempo inteiroJoin to apply for the Engineering Manager - App Stores role at Canonical 1 week ago Be among the first 25 applicants Join to apply for the Engineering Manager - App Stores role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely...
-
Finance Manager
3 semanas atrás
Buenos Aires, Brasil Ecolab Life Sciences Tempo inteiroJoin to apply for the Finance Manager role at Ecolab Life Sciences 2 days ago Be among the first 25 applicants Join to apply for the Finance Manager role at Ecolab Life Sciences The Finance Manager is responsible for managing financial deliverables and analysis for the enterprise-wide One Ecolab project. This role will support One Ecolab initiatives and...