Cloud Experience Manager

2 semanas atrás


São Paulo, Brasil Oracle Tempo inteiro

CXM

Faz parceria com clientes, vendas, engenharia e equipes de produtos para projetar, demonstrar e implantar arquiteturas Oracle Cloud que abordem problemas de negócios do cliente. Impulsiona o consumo do cliente Oracle Cloud acelerando a adoção de serviços de nuvem Oracle, incluindo descoberta, design e implantação.

Nível de Carreira - IC3

Responsabilidades

Responsabilidades exibidas na publicação da vaga

  • Interage com clientes estratégicos, constrói relacionamentos de liderança em vários níveis dentro das organizações para projetar e implementar soluções.
  • Trabalha diretamente com clientes para reunir requisitos, desenvolver arquiteturas e traduzir necessidades de negócios em soluções.
  • Pode implementar soluções e garantir implantações bem-sucedidas por meio do desenvolvimento de código e script.
  • Exibe compreensão do produto/aplicativo por meio de demonstrações de apresentação altamente personalizadas para clientes, conferências e eventos.
  • Oferece suporte ao cliente desde a Prova de Conceito (POC) até a implantação de produção de serviços por meio de configuração de recursos, planejamento e educação/treinamento do cliente.
  • Cria e distribui ativos técnicos (white papers, código de solução, postagens de blog e demonstrações em vídeo).
  • Atua como um dos principais contribuidores para clientes e vendas em soluções técnicas de nuvem e sucesso do cliente.
  • Identifica lacunas e melhorias para influenciar roteiros de engenharia para recursos orientados ao cliente.
  • Contribuidor líder, pode fornecer direção e orientação a outros. O trabalho não é rotineiro e muito complexo, envolvendo a aplicação de habilidades técnicas/comerciais avançadas na área de especialização.
  • Pode interagir com o nível C.
  • Mantém a expertise mantendo-se atualizado sobre tecnologias emergentes.
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