Collections Junior Specialist
2 semanas atrás
Join to apply for the Collections Junior Specialist role at Infobip Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re shaping how more than 80% of the world connects and communicates. We’re building the world’s largest and only full-stack cloud communication platform, and we do it with curiosity, passion, and collaboration. If you’re looking for meaningful work and challenges that grow you, this is your opportunity. Overview As a Collections Junior Specialist at Infobip, you will be in the Order to Cash part of the team, which handles monitoring and billing, sending invoices, reconciling usage reports, analyzing revenue and prepaid balances, and communicating with clients regarding payment concerns while collaborating with various internal teams. Responsibilities Strictly following internal dunning and collection procedures to ensure payment on, or before the due date as per customer agreements Continuous communication with clients through calls and emails to understand their concerns regarding bill disputes, bill break-up summaries, and any other specific requirements for processing payments Actively maintaining a customer base of minimum 300 C/B Segment Customers In-depth knowledge of collection procedures and implementation within the assigned customer portfolio Actively managing doubtful debt and write-offs, and LPC calculations Management of Customer Collections Master Data in Salesforce Accurate tagging of customers and invoicing in Tesorio (Collections Tool) Internal stakeholder management Internal/external escalations Dispute management More About You / Qualifications Advanced English and Portuguese required for this role Experience in communicating with clients via email, phone and online meetings Bachelor’s degree in Accounting or Finance (plus) Great communication skills with internal and external stakeholders Knowledge in collections and billing management Knowledge of MS Office tools — especially Excel Demonstrated ability to work both independently and as part of a team Enthusiasm for learning and adapting to new challenges Diversity and Equal Opportunity Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity—if you have the passion and skills to thrive, there’s a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of ones identity. #J-18808-Ljbffr
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Collections Junior Specialist
Há 6 dias
Curitiba, Brasil Infobip Tempo inteiroAt Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through + offices on six continents, Infobip’s platform is...
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Device Management Specialist
Há 5 dias
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Device Management Specialist
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Device Management Specialist
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Curitiba, Brasil Exxon Mobil Tempo inteiroAbout us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low...
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Device Management Specialist
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Curitiba, Brasil Exxon Mobil Corporation Tempo inteiroLocation: Curitiba, PR, BR - Company: ExxonMobil **About us** At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand...
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Manufacturing Business Specialist
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3 semanas atrás
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Há 22 horas
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