Ocean Import Analyst

4 semanas atrás


São Paulo, Brasil Expeditors Tempo inteiro

Job Description Ser o principal ponto de contato do cliente de modo a atendê-lo com excelência, profissionalismo e cordialidade, buscando melhorias operacionais no dia-a-dia e atuando de maneira constante nas melhores opções de serviço e tarifa. Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer‑service‑based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within – more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs – they’re chances to grow, do what you love and build a career with us Responsibilities Entender os serviços das Companhias Marítimas / Co-loaders e capacidade disponível para atendimento do mercado local. Conhecer os diferentes tipos de clientes e mercadorias que transportam. Conhecer o processo de importação e exportação de acordo com os procedimentos locais e do produto (políticas internas). Ter domínio da precificação e condições de crédito dos clientes. Desenvolver relacionamento com os clientes da carteira. Desenvolver relacionamento com os prestadores de serviço. Criar e atualizar os Procedimentos Operacionais de cada cliente atendido (SOP) recorrentemente. Fazer follow‑up e atualização dos sistemas de embarque de acordo com a rotina operacional estipulada pelo gestor. Cadastrar novos embarques nas plataformas oficiais da empresa. Conferir e aprovar documentações de embarques (quando necessário) e garantir que tudo está dentro dos conformes. Atualizar diariamente os embarques de acordo com as informações dos sistemas internos e companhias marítimas. Gerenciar os alertas automáticos dos clientes. Enviar alertas de chegada com documentos finais para os clientes (pré‑alerta). Monitorar as atividades diárias com os clientes e comunicar ao Gerente e Supervisor/Coordenador qualquer inconsistência. Oferecer suporte à Gerência / Supervisão em reuniões de avaliação de performance dos clientes, bem como com necessidades operacionais do dia a dia. Auditar as pastas eletrônicas de cada embarque para ter certeza de que temos todos os documentos e comunicações apropriadamente salvos em ambiente interno. Qualifications Formação e/ou especialização em Comércio Exterior ou Relações Internacionais. Inglês fluente. Additional Information Modelo de trabalho 100% presencial. Vale Refeição. Vale Alimentação. Convênio médico e odontológico. Seguro de vida em grupo. Oportunidades de adquirir ações da Expeditors. VT. Auxílio creche. Wellhub. Location: São Paulo, São Paulo, Brazil #J-18808-Ljbffr



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