Director of Sales

Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Development opportunities and career path options are endless with Hyatt; there's virtually no limit to where your ambition can take you in our world-class organization. Discover your place to shine in our warm, respectful, and inclusive culture.
Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation and Inclusion. Innovative, Hyatt employees are forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt employees are inspired by team spirit and camaraderie. Service-Oriented, Hyatt employees are customer focused by providing authentic hospitality in every way every time. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent
The Director of Sales and Marketing has direct oversight of the Sales & Marketing of the hotel. Responsibilities include the Sales, Marketing and Events Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. Additionally, this role leads the development and implementation of both short-term and long-term strategies in all sales, catering and marketing channels to achieve hotel's revenue goals and increase market share performance.
The Director of Sales and Marketing leads sales, marketing and event managers, trainees, interns, and administrative staff. They manage recruitment and hiring of sales and event services staff, training, managing and coaching managers in their selling and servicing process in order to meet company goals and maximize hotel revenues. Must be able to train and monitor the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. The Director of Sales and Marketing reports directly to the General Manager with oversight from the Regional Vice President of Sales
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the property's leadership, the Director of Sales and Marketing is a highly visible role with exposure to Senior and Corporate leadership.
Successful leaders at Hyatt lead by example and model the organizations values and purpose. Hyatt provides an innovative environment where you can take pride in developing yourself and those around you. We achieve success for and through others by building trust and engagement, resulting in impactful outcomes for all stakeholders. If you would like to participate in a caring award winning environment this experience is for you.
Grand Hyatt Rio de Janeiro is seeking an accomplished Director of Sales & Marketing to provide key leadership and strategic direction that will drive results across both the corporate and leisure segments. This iconic property are committed to creating the human connections that will deliver extraordinary and personalized experiences, differentiating ourselves through authentic care, to become the most loved hotel brand in Rio de Janeiro.
This key leadership role requires a creative, experienced and inspirational leader with exceptional interpersonal skills and high level of emotional intelligence to adjust to varied contexts and client needs. Demonstrated hospitality and Rio de Janeiro business acumen with a strong desire to succeed is a must in order to achieve the ambitious targets that have been set for Grand Hyatt Rio de Janeiro.
**Qualifications**:
- Relevant Sales, Marketing and Event Services experience
- Rio de Janeiro Hospitality and market knowledge
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
- Professional presentations skills.
- Must be a caring leader that builds trust and engagement by cultivating genuine relationships.
- Innovative thinker that will challenge business processes and concepts in order to drive results.
- Must be creative and strategic in developing marketing/advertising. campaigns and be managing various social media platforms.
- Clear, concise written and verbal communication skills.
- Excellent organizational and time management skills.
- Must be proficient with computers as well as Microsoft Word, Excel and the internet.
- Comfortable with sales and revenue systems/programs.
- Flexible to work some nights and weekends when necessary based on business and staffing needs.
- Advanced knowledge of both sales and marketing functions with a

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