Sports Betting and Casino Platform Representative
3 semanas atrás
The Customer Support Specialist plays a vital role in delivering an exceptional user experience for the company's sports betting and casino platform. This position demands strong communication skills, empathy, and problem-solving ability to efficiently resolve customer inquiries. Main Responsibilities: Respond promptly and professionally to customer inquiries via live chat. Resolve issues and complaints, offering appropriate solutions and following up to ensure customer satisfaction. Communicate fluently in both Portuguese and English to assist a diverse customer base. Maintain accurate customer records and liaise with internal teams when escalation is needed. Stay up-to-date with company products, promotions, and policies to provide accurate information. Provide feedback and suggestions to improve processes and enhance customer experience. Collaborate with other operational teams to ensure customer needs are met. Required Skills and Qualifications: Excellent written and verbal communication skills in both Portuguese and English. Prior experience in a customer service role (online, phone-based, or face-to-face). Ability to remain calm and efficient in a fast-paced environment. Benefits: A dynamic and supportive work environment. Opportunities for growth and professional development. Chance to work with a diverse team and contribute to improving customer experience. Other Information: The Customer Support Specialist will work closely with Team Leads, Senior Support staff, Payments providers, and other operational departments.
-
Sports Betting and Casino Platform Representative
3 semanas atrás
São Paulo, SP, Brasil beBeeCustomer Tempo inteiroThe Customer Support Specialist plays a vital role in delivering an exceptional user experience for the company's sports betting and casino platform. This position demands strong communication skills, empathy, and problem-solving ability to efficiently resolve customer inquiries. Main Responsibilities: Respond promptly and professionally to customer...
-
Video Editor – Online Casino
1 semana atrás
São Paulo, Brasil LESTARS MANAGEMENT CONSULTANCY Tempo inteiroWe are a licensed and fast-growing online platform offering both sports betting and casino entertainment in Brazil. We're building a fun, dynamic, and responsible gaming experience — and now we're looking for a skilled video editor based in Brazil to help craft high-performing ad creatives for TikTok, Meta, Google, and YouTube. What You'll Do Edit...
-
Video Editor – Online Casino
3 semanas atrás
São Paulo, Brasil LESTARS MANAGEMENT CONSULTANCY Tempo inteiroWe are a licensed and fast-growing online platform offering both sports betting and casino entertainment in Brazil. We’re building a fun, dynamic, and responsible gaming experience — and now we're looking for a skilled video editor based in Brazil to help craft high‑performing ad creatives for TikTok, Meta, Google, and YouTube. What You’ll Do Edit...
-
Customer Service Representative
3 semanas atrás
São Paulo, Brasil Pentasia Tempo inteiroThe Customer Support Representative plays a key role in ensuring a seamless and positive experience for users of the company’s sports betting and casino platform. This position requires strong communication skills, empathy, and problem-solving ability to resolve customer inquiries efficiently. Working on a 24/7 rotating roster, the role supports players in...
-
Customer Service Representative
3 semanas atrás
São Paulo, Brasil Pentasia Tempo inteiroThe Customer Support Representative plays a key role in ensuring a seamless and positive experience for users of the company’s sports betting and casino platform. This position requires strong communication skills, empathy, and problem-solving ability to resolve customer inquiries efficiently. Working on a 24/7 rotating roster, the role supports players in...
-
Customer Service Representative
2 semanas atrás
São Paulo, Brasil PartnerHero Tempo inteiroThe Customer Support Representative plays a key role in ensuring a seamless and positive experience for users of the company's sports betting and casino platform. This position requires strong communication skills, empathy, and problem-solving ability to resolve customer inquiries efficiently. Working on a 24/7 rotating roster, the role supports players in...
-
Head Of Marketing
4 semanas atrás
São Paulo, Brasil Pentasia Tempo inteiroIMPORTANT: Candidates must have iGaming experience (online casino and sports betting)The CompanyThis opportunity is with an iGaming operator that has a strong footprint across LatAm; operating in over 12 markets. They offer a modern platform featuring sports betting, casino games, and eSports, all optimized for mobile. And they are known for their focus on...
-
Customer Service Representative
2 semanas atrás
São Paulo, Brasil Pentasia Tempo inteiroRecruitment Resourcer at Pentasia & The Conexus Group | Helping iGaming professionals advance in their career the LATAM market | ENG & PT The Customer Support Representative plays a key role in ensuring a seamless and positive experience for users of the company’s sports betting and casino platform. This position requires strong communication skills,...
-
Customer Service Representative
3 semanas atrás
São Paulo, Brasil Pentasia Tempo inteiroThe Customer Support Representative plays a key role in ensuring a seamless and positive experience for users of the company's sports betting and casino platform. This position requires strong communication skills, empathy, and problem-solving ability to resolve customer inquiries efficiently. Working on a 24/7 rotating roster, the role supports players in...
-
Customer Service Representative
3 semanas atrás
São Paulo, Brasil Pentasia Tempo inteiroThe Customer Support Representative plays a key role in ensuring a seamless and positive experience for users of the company’s sports betting and casino platform. This position requires strong communication skills, empathy, and problem-solving ability to resolve customer inquiries efficiently. Working on a 24/7 rotating roster, the role supports players in...
