Senior Materials Handling Technician

**Senior Materials Handling Technician**:Campinas, São Paulo, BrazilDate posted**Aug 19, 2025**- Job number** **- Work site**Microsoft on-site only**- Travel**0-25**%**- Role type**Individual Contributor**- Profession**Supply Chain**- Discipline**Materials Handling**- Employment type**Full-Time****Overview**:- As a Microsoft Senior Data Center Inventory & Asset Technician (DIAT), you will prioritize and assign ticketed work to technicians on the team, provide guidance on inbound/outbound logistics tasks, and ensure that inventory balances are accurate. This opportunity will allow you to demonstrate your expertise in standard processes and procedures for Inventory & Asset Management and develop skills around mentorship of peer technicians accelerating your career growth in the process.Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time.**Qualifications**:**Required/minimum qualifications**- High School Diploma AND 2+ years experience in warehouse/supply chain in an information technology (IT) environment, logistics, supply chain, inventory management, retail, or a related field- OR equivalent experience.- Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.- As indicated, in the job description, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.- Business level fluency to read, write and speak English.**Background Check Requirements**:- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.**Additional or preferred qualifications**- 3+ years experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g. forklift, pallet jacks, chassis lifts) for a large corporation- OR equivalent experience.**Responsibilities**:**Customer Service**- Maintains a strong focus to optimize resources and improve quality. Articulates the impact of work performed within the Data Center to technicians. Seeks information about the underlying needs of customers. Positions organization to deliver solutions that exceed customer expectations. Maintains a strong stakeholder focus to improve quality and ensures that the customer receives the highest return on investment. Engages with internal and external stakeholders to manage issues as they arise.**Data Bearing Device (DBD) Destruction**- Ensures team is following all processes and procedures to do this in a timely manner. Manages schedule of DBD destruction or shredding in partnership with senior leadership. Performs DBD destruction as necessary. Handles any escalations. Assists with security investigations. Coordinates with and oversees any third-party vendors who perform DBD destruction as necessary.**Inbound and Outbound Logistics**- Provides technical support and task specific guidance to a team of technicians responsible for preparing and executing incoming/outgoing deliveries and documenting inbound/outbound packages (e.g. purchase order (PO) receiving, Rack Movement Supervisor (RMS) activities). Directs the flow of packages from preparation to shipment. Schedules inbound and outbound logistics of both internal and external services. Communicates directly with customers in regard to scheduling both inbound and