Network Security Analyst

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Title: Group IT Network & Security Analyst

Department: IT

Reporting to: Group Network and Security Manager

CVs must be submitted in English; non-English CVs will not be considered.

Who We Are

Our French heart pulses through our international brand. With 100 years of heritage, we are future focused as we push ourselves and each other to connect every cook with personal stories and our rich legacy of food lovers to a lifestyle that inspires. Building beautiful products of the best quality that bring joy to people's lives for generations. We want to ensure that the heart of every home beats from the kitchen. Through our values of PASSION, INTEGRITY, INNOVATION & EXCELLENCE, TEAMWORK we make Le Creuset a great place to work, celebrating our rich diversity.

Job Summary

This is a key role within the IT Operations Team and is responsible for delivering the Group IT Network & Security designs and to deliver and maintain strong IT Network & Security Services across the entire Le Creuset group. Working alongside the Network & Security Manager to ensure that core Network & Security services across the globe are well maintained, target service & availability levels are established and well reported both internally and with third party suppliers. To work with regional Infrastructure Teams and suppliers to establish consistent and efficient IT Systems & Services across the group.

The role will require a high degree of technical knowledge around a wide range of Network & Security services but particularly Windows, Office 365, End-Point protection, Mail filtering, Network typology, Proxy, VPN, LAN/WAN and Firewall as well common security standards & technologies. Knowledge of ITIL Incident, Problem, Request, Change & Knowledge will be required.

Strong Network & Security operational practice around the world in accordance with the operating model will be key.

It is important that a mature consideration is made to balance the need for stability whilst also delivering appropriate IT changes. The needs of the different subsidiaries and their local operations will need to be taken into account as well as gathering the requirements of the business and aligning these to the services offered by IT.

The role may require some international travel and an expectation for being available 24/7 in times of critical project delivery or major incident.

Le Creuset has a successful, regionally focused operating model so the Group IT Network Administrator needs to ensure that local as well as central needs are managed in an effective way.

Responsibilities

The Group IT Network Administrator will be responsible for:

Planning & Scheduling:

• Working with the regional Infrastructure teams and Managers to plan and schedule the transition of new Network & Security services and changes into live in a safe and sustainable way.
• Interacting with other departments within IT and third-party vendors to provide appropriate Network & Security solutions to meet the needs of Le Creuset.
• Working on a portfolio of change in line with an agreed Network & Security road map agreed with the Network & Security Manager.
• Effectively planning and delivering against a tight update schedule to ensure all operating systems, virtual network platforms and hardware firmware are kept up to date.
• Working within the CAB and change management processes to ensure changes are delivered to the highest standard and following best practice.
• Working closely with business stakeholders on access, requests and management of Network & Security & Licensing platforms.

Strategic Network & Security Road Map:

• Working to a structured & strategic Network & Security road map.
• Consideration is needed to ensure that Network & Security services are managed, updated and developed in accordance with the road map.
• Leading discussions with technical and IT teams regarding implementation and design of technical solutions.
• Ensuring that value for money is achieved.

Technical Network & Security Design and Delivery:

• Leading the delivery of the technical solutions.
• Owning the development and support of core Network & Security systems and services along with the Network & Security Manager.
• Identifying major areas of improvement, automation and efficiency through use and implementation of appropriate reporting tools.
• Providing direction to and leading other teams regarding Network & Security Management best practice and technical project delivery.
• Being proactive and working closely with the engineering and projects functions to ensure all deliverables are documented and delivered on time as required.
• Always adhering to appropriate levels of security at all times and always putting security at the forefront of any solution.

Support:

• Closely working with technical project resources to deliver a premium support capability 24/7.
• Delivering against team service level targets ensuring that specific KPI's are being met.
• Support internal IT colleagues and customers as required.
• Strong adherence to and use of the ITSM Service Desk toolset ensuring that administration of tickets is always completed on time and kept up to date.

Documentation:

• Ensuring systems are documented appropriately according to IT standards and stored in the KMS.
• Ensuring proper documentation is provided for Training and Service Introduction.

Key Relationships

Key relationships will include:

• Regional Infrastructure Support and other Network Security team staff - The Group IT Network Administrator will need to work closely with all infrastructure teams, manages and staff in order to manage through changes and designs and to ensure systems are always being managed with security in mind.
• Central Project teams - It may be important to form close relationships with some key internal stakeholders on the project teams in order to fully understand future requirements for projects and to fulfil the requirements of them as customers.
• Customers and business stakeholders - It will be important to provide excellent customer service and be quick to respond with expertise and solutions in response to requests for licensing, access or instruction on the use of key systems and solutions.

Knowledge

• Cloud Network & Security (Azure and/or AWS).
• Cisco Meraki Networking stack (Firewall, Switching, WIFI etc.).
• Network Security: configuration of NextGen Firewalls (any of Cisco, SonicWALL (ideal), Palo Alto, Fortinet, Checkpoint, Forcepoint), VPN (IPSec, SSL).
• Security products: Mimecast (Email Security), Netskope (SWG), Strike (EPP/EDR), Sumologic (SIEM), Tenable (Vulnerability Scanning) and Cloud WAF's.
• Requires experience and knowledge of Security standards including relevant ISO standards 27001 or CIS Critical Security Controls, etc.
• Requires expert knowledge of modern Network & Security technology.
• Preferred experience in cloud-based or software defined Network & Security provision.
• Awareness of GDPR as well as other local regulatory control mechanisms.

Work Experience

• Extensive experience in delivering IT related Network & Security propositions.
• Direct experience in working in an ITIL environment.
• Vendor management experience including the management of outsourced near shore partners.
• A passion for and deep understanding of leading-edge technologies. Clear and tangible experience of defining and delivering compelling, business aligned IT strategies.
• International experience and working across multiple regions.

Key Qualifications

• Proficiency in English is essential. Must be Fluent.
• A minimum of 5 years of proven experience in the cybersecurity field is required.
• The candidate should have, as a minimum, a good analytical degree or equivalent certification roadmap.
• Ideally the candidate will also have advanced certifications that relate directly to the role including.
• Be a strong and influential character, and team player with good interpersonal skills able to create a sense of community amongst the disparate members of the team.
• Drive innovation and continuous Improvement.
• Build trusted relationships.
• Comprehend the business environment and interrelationships between business processes.
• Promote and champion business and IT objectives, and business, technical and market awareness.
• Good track record for sound thinking, creativity, achieving results and financial management.
• Flexible and pragmatic approach to the demands of this role, the area of responsibility and the changing needs of the business.

Additional Conditions Pertaining to the Role

Le Creuset has International offices and there will be a requirement from time to time to visit these sites, depending on the specific project requirements. Finally, the role delivers success through excellent relationships at both a local and central level.

Why Join Us?

Our recipe is equal parts passion, hard work and fun with a culture as vibrant as our products. We constantly stretch ourselves and encourage our team mates to do the same. When you join Le Creuset, you become part of a dynamic team that focuses on innovation and collaboration. You are part of something bigger…from your first day to every moment thereafter, you're going to love what you do as part of the Le Creuset family

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Information Technology and Analyst
• Industries Consumer Goods, Retail, and Manufacturing

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