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Customer data analyst

2 meses atrás


BELO HORIZONTE, Brasil Relou RH Especializado Tempo inteiro

CARGO: Custumer Data Analyst 

Somos uma empresa de assessoria de marketing para escritórios de advocacia e advogados(as).

Com foco em resultado, nossos esforços estão em gerar prosperidade para os advogados através de uma assessoria transparente e individualizada para as suas necessidades.

PRINCIPAIS FUNÇÕES:

  • Coletar, organizar e analisar grandes volumes de dados de clientes provenientes de diversas fontes.
  • Desenvolver e implementar modelos de análise de dados para identificar tendências, padrões e oportunidades.
  • Fornecer insights acionáveis e recomendações para melhorar a experiência do cliente e aumentar a eficiência das campanhas de marketing.
  • Colaborar com as equipes de marketing, vendas e atendimento ao cliente para entender as necessidades e objetivos do cliente.
  • Criar relatórios e dashboards detalhados para comunicar insights e resultados de forma clara e eficaz.
  • Monitorar e analisar KPIs e métricas de desempenho de campanhas de marketing.
  • Identificar áreas de melhoria nos processos de coleta e análise de dados.
  • Analisar profundamente dados de feedback de clientes para identificar pontos de melhoria e oportunidades de inovação.
  • Criar relatórios visuais para a liderança, destacando os principais insights e recomendações.

REQUISITOS:

  • Formação em Estatística, Matemática, Ciência de Dados, Administração, Marketing, Comunicação ou áreas relacionadas SERÁ UM DIFERENCIAL
  • Conhecimento avançado em ferramentas de análise de dados e BI (como Excel, Google Analytics, Power BI).
  • Habilidade comprovada em análise de dados e interpretação de resultados.
  • Experiência com CRM e coleta de dados.
  • Fortes habilidades analíticas e atenção aos detalhes.
  • Mínimo de 2 anos de experiência na área

REGIME DE CONTRATAÇÃO: PJ

FORMATO DE TRABALHO: HOME OFFICE

REMUNERAÇÃO: R$3.000

CARGA HORÁRIA: HORÁRIO COMERCIAL