Head of Research

**About Revolut**
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day.
As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
**About the role**
Growth at Revolut is where strategy, data, and creativity come together. The team drives expansion by launching in new markets, accelerating acquisition, and boosting engagement and retention. They turn insights into action, working across teams and channels to scale what works and experiment with what's next.
We're looking for a Head of Market Research to lead the team responsible for delivering insights that power our critical strategic decisions. From identifying market opportunities and understanding customer behaviour, to supporting product launches and guiding brand strategy, your research will shape the future of our growth roadmap.
You'll build and lead a high-performing team of researchers, partnering with senior stakeholders across Product, Marketing, and Strategy teams to ensure we always stay one step ahead of the market.
Up to turn intelligent insights into action on a global scale? Let's get in touch.
**What you'll be doing**
- Leading brand tracking and consumer research across priority markets
- Owning and managing ongoing survey panels, ensuring robust, statistically sound outputs on brand metrics and campaign effectiveness
- Collaborating closely with growth leads and marketing stakeholders to align research with active and upcoming campaigns
- Managing and prioritising the pipeline of ad-hoc research requests and proactive survey opportunities
- Working cross-functionally with data analytics to integrate survey findings into automated dashboards and contribute to media mix modelling
- Providing insight across the full marketing spectrum, from lower funnel performance to brand and sponsorship activity
- Championing the strategic use of research to inform marketing decision-making at scale
**What you'll need**
- 6+ years of experience in market research, consumer insights, or brand strategy, ideally within high-growth tech, fintech, or digital-first environments
- Proven leadership experience in building and scaling research teams, with a track record of coaching talent and driving high-impact initiatives
- Expertise in qualitative and quantitative research methodologies, including survey design, segmentation, brand tracking, and user behaviour analysis
- Solid business acumen and the ability to translate research into strategic guidance for Marketing, Product, and Growth teams
- Experience working closely with executive stakeholders and influencing decision-making at the leadership level
- Familiarity with research tooling (e.g., Qualtrics, Brandwatch, YouGov), data visualisation platforms (e.g., Looker, Tableau), and integrating insights into broader analytics ecosystems
- Exceptional communication and storytelling skills, capable of distilling complex findings into clear, actionable narratives
- A forward-thinking and customer-centric mindset, with a passion for building a data-driven culture and driving measurable business impact through research
**_ We won't ask for payment or personal financial information during the hiring process._**_ If anyone does ask you for this, it's a scam. Report it immediately._

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