Analyst

3 semanas atrás

São Paulo, São Paulo, Brasil Onebridge Tempo inteiro

Onebridge, a Marlabs Company, is an AI and data analytics consulting firm that strives to improve outcomes for the people we serve through data and technology. We have served some of the largest healthcare, life sciences, manufacturing, financial services, and government entities in the U.S. since 2005. We have an exciting opportunity for a highly skilled Analyst to join an innovative and dynamic group of professionals at a company rated among the top "Best Places to Work" in Indianapolis since 2015.

Analyst | About You

As an Analyst, you are responsible for identifying problems, gathering requirements, and providing actionable solutions to improve business processes. You focus on analyzing workflows, understanding business needs, and offering solutions based on data insights. Your ability to work across departments, troubleshoot issues, and communicate effectively with both technical and non-technical stakeholders ensure seamless operations. You are a strong problem solver who thrives in a collaborative and fast-paced environment.

Analyst | Day-to-Day

  • Manage and resolve ServiceNow tickets, ensuring a timely and efficient response to client needs.
  • Collaborate with clients to troubleshoot and resolve operational and process issues.
  • Gather and document business and technical requirements to identify areas for improvement.
  • Provide actionable solutions based on data analysis and problem-solving techniques.
  • Communicate effectively with stakeholders, ensuring alignment between business needs and technical solutions.

Analyst | Skills & Experience

  • 5+ years of experience in an analytical role, with expertise in troubleshooting and issue resolution.
  • Strong proficiency in SQL, with the ability to write and execute complex queries for data extraction and analysis.
  • Experience working with ERP systems, ensuring smooth integration with business processes.
  • Fluent in English, both written and spoken, with the ability to work with international teams and stakeholders.
  • Experience with Tableau for creating reports and visualizations is a bonus.

A Best Place to Work in Indiana since 2015.

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