Sr Associate Systems Developer

Overview

Senior Associate Systems Developer - Hybrid

Nice to meet you

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

About the job

As a Sr Associate Systems Developer for the SAS Managed Cloud Delivery Services team, you will be responsible for all aspects of our SAS Managed Cloud Services Hosted and Remote Managed Service environments. You will be an advocate for SAS customers, using your skills and expertise to ensure that customers realize full value from their SAS investment. You will work collaboratively with customers, analysts, developers, and implementation team members to deploy, manage, diagnose, debug, design, and prototype SAS and third-party enterprise class software systems.

Responsibilities

• Install, administer, support, and maintain SAS Enterprise software and solutions. This includes generating and maintaining documentation.
• Work directly with external customers and interface with other support teams and vendors.
• Provide training, mentoring, and coaching for team members.
• Support global external and internal customers and the ability to communicate clearly and efficiently with these customers.
• Ability to work flexible business hours as required by global customers. Some weekends may be required.
• Learn how to install SAS software quickly from supplied documentation and working with R&D.
• Innovation – seeks to understand existing perspectives. Asks provocative questions to understand current practices and the customer’s experience before moving to problem solving.

Required Qualifications

• 2+ years of experience with UNIX or Linux supporting enterprise class applications and experience with complex architectures within Cloud and Hosting Technologies (Microsoft Azure, AWS, etc.) PowerShell, Unix shell scripting and debugging.
• 2 years of experience in systems support, users support, customer support, consulting or training for enterprise class software and/or hardware.
• 2 years in end user and system administrator consulting or providing other first-level consulting also required.
• Bachelor’s degree in Computer Science or related quantitative field.
• Technical knowledge of the internal workings, diagnostic tools and features of complex systems.
• Aptitude for visualization of solutions for complex problems.
• Understand the interdependencies between multiple systems and software within a computing infrastructure.
• Equivalent combination of related education, training and experience may be considered in place of the above qualifications.
• Curious, Passionate, Authentic and Accountable. These are our values and influences everything we do.

Preferred Qualifications

• Azure Certifications
• Linux Certification
• ITL v3/v4 Foundation Certification
• Awareness/Experience in installing and using SAS software and solutions
• Working knowledge of Python and Ansible for automation
• ITSM Technologies (JIRA, ServiceNow) awareness and usage.

Benefits Highlights

• Flexible working hours / Hybrid working model.
• Top class health and dental insurance, wellness program, language education support with GoFluent.
• Your well-being matters, and that's why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you remain healthy and productive.
• Paid holidays and end-of-year holiday break

Diversity and Inclusion

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information

Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact

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