Site Reliability Engineer

Join to apply for the Site Reliability Engineer role at Canonical . Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.

We are hiring a Site Reliability Engineer to perfect enterprise infrastructure DevOps practices, raising the bar on what's possible with automation by embracing a model-driven approach, whether on-premise or on public clouds. We run hundreds of private cloud, Kubernetes clusters, and applications for customers across both physical and public cloud estates. We identify and address incidents, monitor and observe applications, anticipate potential issues, and enable product refinement to ultimately achieve high-quality standards in our open source portfolio.

Location: Globally remote role

• Deploy and run OpenStack, Kubernetes, storage solutions, and open source applications, applying DevOps practices.
• Work across the full stack from bare-metal networking and kernel up to Kubernetes and open source applications.
• Be trained in core technologies like OpenStack, Kubernetes, security standards, and open source products such as Kubeflow, Kafka, OpenSearch, databases, and other related technologies.
• Identify incidents, monitor and observe systems, and contribute to product refinement to meet high-quality standards.
• Approach automation as a software engineering problem, using metrics and code to operate at scale.
• Operate in a mission-critical environment for global brand-name customers and collaborate with global teams.

• Degree in software engineering or computer science.
• Python software development experience.
• Operational experience in Linux environments.
• Experience with Kubernetes deployment or operations.
• Excellent interpersonal skills, curiosity, flexibility, and accountability.
• Ability to travel internationally twice a year for company events up to two weeks long.

• Familiarity with OpenStack deployment or operations.
• Familiarity with public cloud deployment or operations.
• Familiarity with private cloud management.

• Distributed work environment with twice-yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Every 6 months compensation review.
• Recognition rewards and annual holiday leave.
• Maternity and paternity leave and Employee Assistance Programs.
• Opportunity to travel to new locations to meet colleagues.
• Travel upgrades for long-haul company events.

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence and the best at what we do. Most colleagues have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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