Account Director | eCommerce | eRetailers | Team Management
3 semanas atrás
Account Director | eCommerce | eRetailers | Team Management role at eStoreLabs . The mission of this role is to lead and inspire the team to achieve objectives, budgets and quality while maintaining high client satisfaction.
Responsibilities- Manage a dedicated part of the business from an operational point of view (Americas)
- Lead and coach a team to deliver high quality projects
- Create strategy and act as an advisor in ecommerce development for clients and the team
- Build long-term client relationships through analysis of their business needs, evaluation and development of the client (e.g., business reviews and KPI reporting), continually improving the client experience
- Support the sales team with information and input for pitches
- Develop innovative ideas to run the business and execute them
- Analyze day-to-day team efficiency and identify opportunities for improvements to people and processes
- Serve as a role model and knowledge expert; train and develop people within the team; provide feedback and performance reviews to support professional growth
- Manage budgets and P&L of the Americas projects and report to the board
- Lead client accounts with overall responsibility for the client-agency relationship and continuously improve the client experience
- Ensure projects are profitable and drive growth
- Passionate, ambitious individual with a business-oriented, strategic approach
- Min. 5 years of supervising / team management experience (min 5-7 people) with leadership development
- At least 5 years of experience in eCommerce
- Experienced in project management and working with eRetailers (especially Amazon & Walmart)
- Experience with international clients on various projects and ability to build long-term relationships
- Experience in strategic business consulting
- Understanding of budgeting, reporting and P&L
- Fluency in English - at least C1 level
- Cooperation based on B2B contract or contract of service through the Deel platform for international cooperation
- 26 paid days off from service provision plus national holidays
- Opportunity to work with recognized global brands as clients
- Exciting and friendly work environment
- Work in an international team without rigid corporate rules
- A company MacBook and phone
- Further development and training in eCommerce
- Annual performance bonus or salary raise
- Shorter working day on Fridays during holiday months (July–August)
- Step 1: Analysis of received applications (CVs). We will select CVs that cover most of the features in the offer and contact selected candidates
- Step 2: Recruitment interview with HR (videocall)
- Step 3: Recruitment interview with management board (videocall)
- Step 4: Preparation and presentation of a task (videocall)
- Mid-Senior level
- Contract
- Sales and Business Development
- Industries: Business Consulting and Services
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