Ariba Ams Senior Consultant

**What we offer**
**Key Areas of Responsibility** and Tasks**
Responsible for assessing technical and functional issues and developing system solutions for the deployment and the ongoing support of Ariba cloud and on-premise based products and solutions. This may include support of the customer throughout the life cycle of the customer engagement.
Core Tasks may include
- Act as Subject Matter Expert (SME), in analyzing, designing, and understanding system architecture, functionality and customizations required
- Assessing customer's Ariba solutions (Sourcing, Ariba Procure-to-Pay and Ariba Network) and assist in system configuration
- Providing expert functional and technical support (L2 & L3) across Ariba cloud as well as on-premise solutions
- Designing custom solutions for integrating Ariba with multiple customer's ERP/legacy systems
- Managing technical performance expectations
- Planning and managing multiple customer projects and handling customer expectations effectively and efficiently
- Detailed planning of process implementation
- Defining detailed blueprint for development requirements
- Being an advisor to customers throughout the engagement
- Leading resolution of escalations
- Supporting system optimization and performance
- Taking project manager responsibility as required across one or more customer engagements
**Experience & Language Requirements**
**Functional Experience**
- At least five years professional experience thereof two years as a consultant
- Expert in SAP Ariba technology with good knowledge and experience in Ariba Sourcing, Ariba Procure-to-Pay and Ariba Network solutions
- Experienced implementing one or more ERP systems, integrating ERP systems with Ariba, and managing system configurations
- Technical planning and deployment over the full project cycle
- Has experience supporting customer production environments and resolving production tickets
- Has experience with multiple deployments
- Plans and reviews concepts and detailed blueprints of IT projects
- Consulting experience across Ariba Cloud and On-Premise business
- Can successfully handle an escalation project
- Active Member of a cloud/technology related community
English: Fluent
**Education**
Degree in sciences (computer, natural, technical) or equivalent work experience
**Professional Training & Certification**:
- Project Management (PMP) / Cloud Enablement
- Relevant certifications can be found on the Portal: List of Certifications
**We are SAP**
**Our inclusion promise**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time |

---