Product Senior Analyst
Há 5 dias
Job Description: Product Senior Analyst (Applications Owner) is responsible Royal Canin ERP support in the Americas region. This role will always search for better and quicker delivery value back to our customers. This role will be part of the Global Applications Service Delivery team based in various hub sites. What are we looking for? Proven Service Management experience in complex environments/complex applications. Experience in managing diverse stakeholder communities. Vendor Management experience. Good communications skills. Continuous improvements mindset. Good learning agility. Proficiency in English, both written and spoken. What will be your key responsibilities? Vendor Service Management Establish reporting and governance in the area of accountability. Run regular service reviews to check the service health, define and implement improvement actions when required. Participate in and provide inputs for Regional/Global service reviews. Manage vendor documents and invoices related to the service. Build and develop relations with Vendor Service Managers and other service team members. Serve as an escalation point if vendor escalation path appears not to be enough. Make sure partner employees have all the accounts/accesses needed to perform their job. CSI, Innovation, Customer Experience Initiate and drive ideas for service improvement, better customer experience, automation, etc. Analyse the tickets to uncover trends, gaps, automation opportunities. Perform customer experience studies to get feedback and initiate improvements. Get regular feedback from Service Managers and other teams leads and drive service improvement initiatives. Stakeholder Relations Management Manage relations with regional and function stakeholders relevant to the service area. Engage different stakeholder communities in Service Review and other service-related meetings, where their attendance is vital. Make sure the agenda of those meetings is mutually relevant. Establish the business knowledge of the markets/functional areas in scope via partnering with various stakeholder groups and through other sources. Understand business roadmap and needs, get involved in discussions to see how the team might support those needs. Maintain knowledge of the service provided by the team, including CIP, enhancements, projects, CV to be able to address concerns, questions, or ideas. Support Key User community vision, participate in the community engagement and management. Drive Key User Community improvements in partnership with other teams. Transformation Programs Participation Participate/lead activities related to transformation programs: Stay connected to the news and information about transformation programs via communications, program SharePoints, networking. Participate in the transformation activities in the area of responsibility or lead them for the application or market in scope. Go via available learning materials relevant to transformation program activities or initiate learning conversations with LM to get the training needed. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. #J-18808-Ljbffr
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Product Analyst
Há 3 dias
São Paulo, Brasil Senior Sistemas Tempo inteiroProduct Analyst (Benefícios Flexíveis) – Senior Sistemas Join to apply for the Product Analyst (Benefícios Flexíveis) role at Senior Sistemas. Nosso propósito é oferecer à empresas e pessoas a liberdade e poder de escolha, aliado à experiência de uma empresa de tecnologia. Ter serviços financeiros e benefícios flexíveis conectados de forma...
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Senior Product Analyst
Há 3 dias
São Paulo, Brasil Solera Corporation Tempo inteiroSenior Product Analyst page is loaded## Senior Product Analystlocations: São Paulotime type: Full timeposted on: Posted Todayjob requisition id: JR- Senior Product Analyst**The Role**We are looking for a Product Owner to join our team in Sao Paulo, Brazil, working closely with local and global product managers, engineering squads, and other Solera country...
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Senior Product Data Analyst – Self-Serve Product
4 semanas atrás
São Paulo, Brasil Veriff Tempo inteiroSenior Product Data Analyst – Self-Serve Product Senior Product Data Analyst – Self-Serve Product 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We're building a world-class self-serve SaaS platform where growth is driven by our product. We're looking for a Senior Product Data Analyst to be the...
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Product Analyst
2 semanas atrás
São Luís, Brasil Donorbox Tempo inteiroJoin to apply for the Product Analyst role at Donorbox 1 day ago Be among the first 25 applicants Join to apply for the Product Analyst role at Donorbox About DonorboxDonorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly...
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Senior Product Data Analyst – Self-Serve Product
4 semanas atrás
São Paulo, Brasil Veriff Tempo inteiroSenior Product Data Analyst – Self-Serve ProductSenior Product Data Analyst – Self-Serve Product4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We're building a world-class self-serve SaaS platform where growth is driven by our product. We're looking for a Senior Product Data Analyst to be the...
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Senior Product Analyst
Há 3 dias
São Paulo, Brasil solera Tempo inteiroSenior Product Analyst The Role We are looking for a Product Owner to join our team in Sao Paulo, Brazil, working closely with local and global product managers, engineering squads, and other Solera country stakeholders, to deliver added value solutions into the global Solera claims management platform that is being deployed worldwide to Solera’s...
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Senior Product Analyst
Há 3 dias
São Paulo, Brasil Omnitracs Tempo inteiroThe Role Senior Product Analyst We are looking for a Product Owner to join our team in Sao Paulo, Brazil, working closely with local and global product managers, engineering squads, and other Solera country stakeholders, to deliver added value solutions into the global Solera claims management platform that is being deployed worldwide to Solera’s...
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Senior Product Analyst
Há 3 dias
São Paulo, Brasil Solera Tempo inteiroOverview Senior Product Analyst The Role We are looking for a Product Owner to join our team in Sao Paulo, Brazil, working closely with local and global product managers, engineering squads, and other Solera country stakeholders, to deliver added value solutions into the global Solera claims management platform that is being deployed worldwide to Solera’s...
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Senior Product Analyst
Há 5 dias
São Paulo, Brasil Wise Tempo inteiroSenior Product Analyst - Regional Expansion Wise is a global technology company, building the best way to move and manage the world’s money. We’re looking for a Senior Product Analyst to join the Brazil team in the Regional Expansion Tribe. Our Regional squads push our global product functionality into new markets and ensure we have a localised product...
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Product Analyst
4 semanas atrás
São Paulo, Brasil Yuno Tempo inteiroJoin to apply for the Product Analyst - Integrations Team role at Yuno Join to apply for the Product Analyst - Integrations Team role at Yuno Get AI-powered advice on this job and more exclusive features. Remote, LATAM , Full Time, Individual Contributor, +2 years of experienceWho We AreAt Yuno, we are building the payment infrastructure that enables all...
