Laboratory Automation Informatics Specialist

Overview Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Supports and educates customers in the optimal usage of applications. Apply now for the position as an Automation Informatics Specialist (AIS/LIS). You will be working independently, serves as a subject matter expert, applying clinical laboratory and information technology skills for the end-to-end support through the product lifecycle of Siemens Healthineers Laboratory Diagnostics automation and informatics solutions. They apply their knowledge and experience to analyze solution deployment needs, gathering customer requirements in designing an integrated, scalable and comprehensive solution. The specialist delivers customer training and post implementation technical support. Activities may be performed on site, by phone or remotely through remote connectivity applications and requires coordination with Siemens project managers, customer Information Technology departments, Laboratory Information System support and laboratory staff. Key responsibilities Work with primary stakeholders, applying clinical laboratory and Information Technology (IT) to analyze solution deployment needs; gather customer requirements; design an integrated, scalable and comprehensive automation and/ or informatics solution. Partner with the customer regarding required infrastructure for the software applications, configuring the application to meet customer expectations, establishing and verifying connectivity, functional testing, and troubleshooting. Tasked with customer training and workflow operations across informatic and automation solutions. The AIS should possess an above average knowledge level of Siemens automation & informatics systems and will become a subject matter expert through this role. Must be able to multi-task and coordinate with a complex network of departments throughout all levels of an organization, such as sales representatives, lab managers, project managers, IT personnel, Hospital Information System and Laboratory Information Systems personnel, internal and external vendors/ contractors and senior level management as needed. Consult and advise customers on specific workflow decisions based on best demonstrated practices allowing the successful integration of automation and informatics solutions. Demonstrate the leadership and expertise to mentor Technical Application Specialists on automation and informatics solutions. Product lifecycle support activities including fielding queries, troubleshooting and solving problems, and following the established escalation process. As business needs change, key responsibilities may require assignment to special projects within Siemens Healthineers or training on additional products. Able to travel 100% Qualifications Previous experience preferred with following technologiesInterface protocols for ASTM and HL7, Windows Server operating systems, Windows Desktop operating systems, database management, virtualization, network and device connectivity to include TCP/IP, DHCP, Static IP, Routing, Serial and Ethernet, firewall and NAT. Experience with following considered a plus: OSI Model, VISIO, Project Management software. Certification in one or more of the following preferred: Medical Technologist/ Medical Laboratory Scientist, Medical Laboratory Technician, ITF+, A+, Net+, Sec+, CySA+, CASP+, PenTest+, SecurityX, MCSE or equivalents. Experience in the hospital or laboratory information systems environment. Familiarity with laboratory workflow and operations strongly preferred with a background as a medical technologist being ideal, however other work experience within the lab environment would be acceptable. Ability to demonstrate excellent communication, organization, project management and attention to detail required. Has the skill to solve complex problems and to translate technical issues into non-technical terms. Requires ability to manage multiple projects concurrently while accepting responsibility and prioritizing without significant management intervention. Experience managing mid to complex projects. Who we are We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual\'s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world\'s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. Compensation and benefits The base pay range for this position is: Min $89,220 - Max $133,820 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control: A successful candidate must be able to work with controlled technology in accordance with US export control law. It is Siemens Healthineers\' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations. Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. 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