Head of Product Design

OfferFit was founded by ex-McKinsey and BCG math PhDs, and we're funded by leading Silicon Valley VCs. OfferFit replaces A/B testing with AI testing, powered by reinforcement learning AI. This allows lifecycle marketers to test & improve the performance of their campaigns much faster than before. Customers include leading brands like Brinks Home, Yelp, Chime, Engie, and MetLife, among many others.
**Note for Applicants**:
Our Product team is growing and we're looking to bring on a highly talented Head of Product Design You'll manage both the big-picture vision and the day-to-day challenges of building a complex, data-intensive user-facing product and, to accomplish this, a strong and effective design team.
**In particular you will**:
- Establish the guiding principles, quality processes, and working cadence that will shape the product's design and design team
- Manage and coach individual designers and build the team as we scale
- Lead the end-to-end design process for OfferFit products, from initial wireframing to the creation of pixel-perfect high-fidelity prototypes.
- Proactively identify UX challenges and opportunities through a deep understanding of product vision and requirements.
- Conduct user experience research using qualitative and quantitative approaches.
- Understand complex product workflows, distilling them into intuitive navigation flows, consistent component behavior, and a unified style.
- Influence and contribute to OfferFit's product strategy and roadmap, ensuring UX considerations are at the forefront.
**Requirements**:
- Experience with building and leading a team of designers
- Proven experience in a senior design role, with a portfolio showcasing complex projects and solutions.
- Expertise in design tools (e.g., Figma), front-end technologies, and UX research methods
- Excellent interpersonal and communication skills, with a knack for rallying teams around a design vision.
- Experience with data-intensive or ML products (ideally, SaaS)
- Track record of success in a fast-paced startup environment is a strong plus
**Why it is great**:
- Get in at an early stage to make a great impact on the product concept, look and feel.
- Participate in the AI transformation happening in marketing technology today.
- Join OfferFit's fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.
**Who's a fit**:
- Leader: you have a point of view on how design works within a startup and with other functions, and are able to collaborate with others while advocating for your team
- Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
- Empathetic: you focus on user needs and work to help them achieve their goals as efficiently and effectively as possible
- Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
- Tinkerer: you regularly explore and learn new technologies and methods
- Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech
**Company Benefits and Perks**:
- Generous PTO (starting at 25 days PTO per year) and Paid Parental Leave policy (12 weeks paid)
- 100% remote work environment with flexible hours
- Quarterly gatherings where we meet in person in a different city to work together, bond as a team and celebrate our progress
- Weekly team events (lunch and learns, trivia, virtual escape rooms, town hall and team health "barometer" meetings)
- Ability to learn and develop from an experienced leadership team (ex-Amazon, McKinsey, BCG, and IBM, among others) who are focused on building a talented, diverse, and inclusive team
- Dedication to building a strong culture (e.g., team resource groups, weekly recognitions, major life event celebrations, mental health/sustainability days off, etc.)
OfferFit is committed to a diverse and inclusive workplace. OfferFit is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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