Digital Cloud Solution Architecture/ Azure-customer

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
The Small, Medium, and Corporate team helps businesses achieve their digital transformation goals by matching customer challenges with Microsoft solutions. Located in a Digital Sales center, you will work closely with our Demand Response Cloud Acquisition team in serving our large enterprise and corporate managed customers to identify their needs and opportunities.
Azure is the most comprehensive, innovative and flexible cloud platform today and Microsoft is hiring professionals that will drive customer cloud adoption within the most important companies in the market. We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other's ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference.
**Responsibilities**:
The Cloud Solution Architect team consists of highly capable individuals that drive Microsoft wins on the latest cloud and modern development technologies. As a Digital Cloud Solutions Architect, your primary responsibilities will be to engage with customers, partners and your account team to understand the business's needs, and then prove and design customer business solutions that leverage the Microsoft Cloud for Business with a focus on Microsoft Azure. You will own technical and solution envisioning with customers via Microsoft Teams engagements including demos, custom demos, solution designs, implementation plans and proof of concepts.
Scale Customer Engagements
- Engages with customer technical decision makers and anticipates customer needs and issues proactively through data gathering. Utilizes information on customer business, industry, needs, competitive landscape and key priorities to support customer's digital transformation, challenge them when necessary, and position the customer to deliver architectures; keeps up to date with customer information, industry and market trends, and compliance regulations.
- Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale; develops technical and market/industry knowledge.
- Ensures technical wins for core technologies by driving technical discussions with customers; improves customer interactions through feedback and observation.
- Engages other internal resources (e.g., roles, Microsoft Technology Center (MTC), demo sites, virtual sites), mapping out and leveraging foundational resource knowledge for key areas of technology as needed to overcome technical blockers on assigned technology set.
Scale Through Partners
- Engages in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities.
- Shares competitive insights from customer sessions with colleagues and escalates/resolves competitive situations to influence compete strategies.
- Identifies and applies existing demonstration assets; demonstrates and oversees demonstrations (e.g., Architectural Design Sessions (ADSs), Proof of Concept (POC) sessions) of solutions based on specific Microsoft products through initial engagements; leverages partner/customer teams as needed to prove capabilities and integration into customer environment. Reviews partner demonstrations and provides feedback to ensure alignment with Microsoft standards.
- Collaborates with team members to monitor and analyze customer usage of key/prioritized Microsoft solutions/products that support customer's business outcomes; identifies opportunities to promote usage.
Architecture Design and Deployment
- Proposes viable solutions based on specific technical products; demonstrates complex concepts and proves the capability of those solutions through design collaboration sessions with the customer/partner.
- Contributes to pilots and proof of concepts for technical solutions to prove the proposed architecture design.
- Identifies technical blockers (e.g., changing configurations, sample coding) for selected products to accelerate architecture implementations, and routes non-technical issues for removal by appropriate party.
- Applies methodology and governance, as directed, to minimize business and/or technical risks and adhere to quality assurance whilst contributing to design and/or delivery of solutions. Demonstrates an understanding of customer/partner conditions of success.
Driving Customer Success
- Builds aligned customer timelines with sponsors to establish concrete

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