Keeta-Business Service Manager

1 semana atrás


São Paulo, Brasil Keeta Tempo inteiro

Direct message the job poster from Keeta

Responsibilities
  • Receive, log, and process incoming work order requests using the company’s work order management system.
  • Review work order details for completeness and accuracy; assign to appropriate technicians, teams, or vendors.
  • Update and close work orders upon completion; maintain accurate records of labour, materials, and status changes.
  • Generate reports on open, pending, and completed work orders for management review.
  • Identify and escalate issues that may impact service delivery or operational efficiency.
  • Support continuous improvement initiatives to optimize work order and business service processes.
  • Identify business needs, create and deliver training materials, complete online and offline training, identify training results and optimize training efficiency.
Qualifications
  • Experience in business operations, service coordination, or work order processing.
  • Strong organizational and multitasking skills with high attention to detail.
  • Fast learner, excellent written and verbal communication skills.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Supply Chain
Industries
  • Retail

We’ve removed boilerplate and site-only notices to focus on responsibilities and requirements.

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