Technical Support Specialist
Há 3 dias
Context Veesion is experiencing rapid growth following its successful Series B funding round. This expansion phase requires strengthening our technical foundation and scaling our development capabilities to meet increasing market demands.Are you dynamic and have a sense of service? Then you may be our future Operation Specialist for theBrazilian&Americanmarkets We are looking for a polyvalent person to make part of our Operations Team.As anOperations Specialist, you will be the first point of contact for our clients, playing a vital role in delivering a seamless technical experience. You’ll manage remote installation processes, assist clients step-by-step, and provide first-level technical troubleshooting and maintenance support. Your collaboration with our Technicians and ability to escalate issues when necessary will be key to maintaining service excellence.Your Responsibilities Act as the primary contact for clients during the installation process; Guide clients through remote installations, ensuring all systems are correctly configured and operational; Provide timely and efficient first-level technical support and troubleshooting to identify and resolve basic issues; Support clients with maintenance-related questions and minor technical interventions. Collaborate closely with Technicians, escalating more complex technical issues, when needed; Ensure all client interactions and technical updates are properly recorded in Salesforce; Contribute to the continuous improvement of operational procedures and client support resources.Your Profile Experience in a customer-facing technical support or operations role; Strong problem-solvingskills; Basic technical knowledge of systems, networks, or IT environments (hardware/software familiarity); Excellent communicationskills and the ability to explain technical concepts in a user-friendly way; Organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment; Team player who thrivesin a collaborative, cross-functional setting; Portuguese Native Speaker & Fluent in English .Why joining Veesion ? Joining this ambitious project in a hyper-growth phase will open opportunities for your future career in sales (internally and externally). Get familiar with cutting-edge, AI technologies. Receive personalized onboarding and support to enhance your sales skills. Overachieve to gain more responsibilities: we value performance not seniority. Join a company with an international work environment (2 offices, 28+ nationalities).Benefits Contractor Hiring Model (PJ); Health Insurance;Joining a company that fosters diversity, equity, and inclusion; Work with a motivatingteam in a very dynamic working atmosphere; Flexibility & work/lifebalance.A fast and transparent recruitment process We are committed to providing you with a quick, three-step recruitment process: A first interview with our Talent Acquisition Specialist. A second interview with our Operations Team Leader. An interview with our Operations Manager.Convinced?Then don’t hesitate and apply now
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Technical Support Specialist
1 semana atrás
Cotia, Brasil beBeeSupport Tempo inteiroJob Description We are looking for a highly skilled Technical Support Specialist to join our team. As a first point of contact for international support requests, you will play a crucial role in assisting group companies through various channels. Your primary responsibilities will include: Analyzing incidents and providing timely and efficient solutions or...
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Technical Support Specialist
Há 4 dias
Cotia, Brasil Veesion Tempo inteiroContext Veesion is experiencing rapid growth following its successful Series B funding round. This expansion phase requires strengthening our technical foundation and scaling our development capabilities to meet increasing market demands.Are you dynamic and have a sense of service? Then you may be our future Operation Specialist for...
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2nd level support/support specialist
2 semanas atrás
Cotia, Brasil WÜRTH IT BRASIL Tempo inteiroHello, candidate :)Meet our company:We are the IT of the Würth Group. With about 2,000 highly qualified employees on all continents, we offer customized IT solutions for over 400 Würth companies worldwide. Thanks to our global presence and networked IT systems, we are able to offer innovative technologies and individual support at the highest level. We...
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Technical Support Professional
2 semanas atrás
Cotia, Brasil Bebeesupport Tempo inteiroWe are a team of experts in the field of IT solutions, dedicated to providing customized support for clients worldwide.Our diverse group of professionals utilizes innovative technologies to deliver high-quality services and ensure seamless collaboration.Main ResponsibilitiesManage and configure Microsoft 365 services including Intune, Defender, EntraID,...
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2nd Level Support/Support Specialist
3 semanas atrás
Cotia, Brasil WÜRTH IT BRASIL Tempo inteiroHello, candidate :) Meet our company: We are the IT of the Würth Group. With about 2,000 highly qualified employees on all continents, we offer customized IT solutions for over 400 Würth companies worldwide. Thanks to our global presence and networked IT systems, we are able to offer innovative technologies and individual support at the highest level. We...
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2nd Level Support/Support Specialist
3 semanas atrás
Cotia, Brasil WÜRTH IT BRASIL Tempo inteiroHello, candidate :) Meet our company: We are the IT of the Würth Group. With about 2,000 highly qualified employees on all continents, we offer customized IT solutions for over 400 Würth companies worldwide. Thanks to our global presence and networked IT systems, we are able to offer innovative technologies and individual support at the highest level. We...
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2nd Level Support/Support Specialist
3 semanas atrás
Cotia, Brasil WÜRTH IT BRASIL Tempo inteiroHello, candidate :)Meet our company:We are the IT of the Würth Group. With about 2,000 highly qualified employees on all continents, we offer customized IT solutions for over 400 Würth companies worldwide. Thanks to our global presence and networked IT systems, we are able to offer innovative technologies and individual support at the highest level. We...
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2nd Level Support/Support Specialist
3 semanas atrás
Cotia, Brasil WÜRTH IT BRASIL Tempo inteiroHello, candidate :)Meet our company:We are the IT of the Würth Group. With about 2,000 highly qualified employees on all continents, we offer customized IT solutions for over 400 Würth companies worldwide. Thanks to our global presence and networked IT systems, we are able to offer innovative technologies and individual support at the highest level. We...
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2nd Level Support/Support Specialist
3 semanas atrás
Cotia, Brasil WÜRTH IT BRASIL Tempo inteiroHello, candidate :)Meet our company:We are the IT of the Würth Group. With about 2,000 highly qualified employees on all continents, we offer customized IT solutions for over 400 Würth companies worldwide. Thanks to our global presence and networked IT systems, we are able to offer innovative technologies and individual support at the highest level. We...
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2nd level support/support specialist
3 semanas atrás
Cotia, Brasil WÜRTH IT BRASIL Tempo inteiroHello, candidate :) Meet our company: We are the IT of the Würth Group. With about 2,000 highly qualified employees on all continents, we offer customized IT solutions for over 400 Würth companies worldwide. Thanks to our global presence and networked IT systems, we are able to offer innovative technologies and individual support at the highest level. We...
