Quality Assurance Analyst

ADP SBS RS (Retirement Services) is hiring a Quality Assurance Analyst – Test Engineer In this role, you will be responsible for testing and validating ADP's Retirement Services solutions to ensure our customers can save time, stay compliant, and effectively offer and manage retirement plans to their employees. You will work within a Scrum team to test and verify that new backend microservices, APIs and other systems function correctly and meet business requirements. You will start your day on a scrum call to sync up on sprint testing goals and priorities with your team. You will spend most of your day executing test cases, performing exploratory testing, analyzing test results, and identifying defects in both automated and manual testing scenarios. Your role requires you to create detailed test documentation, collaborate on test automation frameworks, and advocate for quality improvements throughout the development lifecycle. In this role, you will work closely with developers, Product Owners, and Business Analysts to understand feature requirements and acceptance criteria, then design comprehensive test strategies and test plans for ADP's Retirement Services solutions. You will execute functional, integration, regression, and user acceptance testing to validate system behavior, data integrity, and user workflows before deployment. This role is critical to ensuring we deliver high-quality, reliable products that meet customer needs and regulatory compliance standards. Apply now Learn more about ADP at tech.adp.com/careers WHAT YOU'LL DO: Here's what you can expect on a typical day: Agile: You understand that an agile environment requires flexibility. Sometimes the scope is not fully written and you will have to talk with the Product Owner and the team to get more details and complement the User Stories. You and the team will define the sprint goal together. Working in two-week sprints, you need to keep up with timelines. Time constraints and fluidity of work often mean taking a creative approach to your testing strategy. Starting test development in parallel with the feature development may be one option. Create & Test: You'll define test plans and scenarios and will implement automated test cases for large-scale, complex software applications. You will focus on the verification and validation of applications from a system and end-user perspective. Collaborate: We work collaboratively, so you will communicate and collaborate with technical developers and multiple stakeholders for your products. You'll articulate clear and compelling reasons to persuade developers and Product Owners to make product changes for the end user's benefit. Learning: You're always learning new codes and eager to figure things out as you learn. Challenges: Inevitable challenges will arise, and we'll rely on you to look for a solution. WHAT YOU NEED TO SUCCEED IN THIS ROLE: MUST HAVE (Required Skills): Demonstrates understanding and experience with: Quality Assurance principles and testing methodologies Creating basic test cases and test scenarios Manual testing of web applications and user interfaces API testing using tools like Postman Writing and executing simple SQL queries for data validation Understanding of software development lifecycle and testing phases Test automation concepts and tools like Selenium , Cucumber or Playwright NICE TO HAVE (What Will Make a Difference): You have exposure to or willingness to learn: Modern automation frameworks like Playwright for cross-browser testing Writing and maintaining automated test scripts using JavaScript/TypeScript Page Object Model (POM) design patterns for test automation Continuous Integration processes and tools like Jenkins Integration of automated tests into CI/CD pipelines Bug tracking and test management tools (Jira, TestRail, etc.) Basic programming concepts in languages like JavaScript, Java, or C# Visual regression testing and screenshot comparison techniques AI-powered testing tools and techniques for test case generation Using GenAI tools (ChatGPT, Copilot, etc.) to assist with test documentation and test data creation Understanding of AI/ML model testing principles and validation approaches SOFT SKILLS & PERSONAL ATTRIBUTES: You possess strong interpersonal and learning abilities: English skills with ability to communicate testing results clearly Strong attention to detail and analytical thinking Excellent teamwork and collaboration abilities Eagerness to learn new testing tools and methodologies Problem-solving mindset and curiosity about how systems work Patience and persistence for debugging automated test failures Adaptability to leverage AI tools while maintaining critical thinking and validation skills Interest in exploring how AI can enhance testing efficiency and coverage YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Have courageous team collaboration: Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to find the best solution. Deliver at epic scale: We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. Be surrounded by curious learners: We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. Act like an owner & doer: Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. Give back to others: Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. Join a company committed to equality and equity: Our goal is to impact lasting change through our actions. What are you waiting for? Apply today *O modelo de trabalho adotado pela ADP é híbrido, com escritório localizado em Porto Alegre/RS. *Considerando que as atividades desempenhadas pelos ocupantes deste cargo envolvem acesso a informações altamente confidenciais e sensíveis de clientes da ADP e de seus respectivos empregados, a ADP reserva-se o direito de conduzir checagem de histórico, de tempos em tempos, conforme autoriza o Incidente de Recurso de Revista Repetitivo nº 01 do Tribunal Superior do Trabalho, mediante consentimento do candidato/trabalhador. #J-18808-Ljbffr