Director, Account Management

Há 7 horas

São Paulo, Brasil Mastercard Tempo inteiro

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Director, Account Management

Overview:

The Digital Partnerships team in Latin America and the Caribbean (LAC) is responsible for executing Mastercard’s digital strategy with key digital merchants across multiple sectors and technology partners. In doing so, the team aids in the expansion of Mastercard’s digital footprint in the region and drives transformational efforts for digital payments across 45 countries and territories.

The candidate will be responsible for managing and developing a strong, mutually beneficial partnership with key digital partners. The candidate will have overall responsibility for the development of an effective partnership, ensuring the adoption and use of Mastercard products and services, driving Mastercard preference, co-brand engagements, value-added services, and data insights.

This is an opportunity to be a part of a highly motivated team with a focus on digital engagements, developing value for the mutual benefit of our organizations, and executing on the future of payments and commerce using related technologies.

The successful candidate will be a highly motivated professional with a proven track record of global business development and sales in the digital space, strategic opportunity identification and evaluation, establishing and executing partnerships and alliances, and managing and tracking performance. The lead will have direct end-responsibility for identifying, evaluating, negotiating, and closing deals working alongside Finance, Legal, and Product teams, among others.

He/She will work closely together with other regions to share best practices, identify key needs, and emerging trends to conduct better partner engagement and continue driving innovation.

• Are you motivated to be part of driving a world beyond cash?

• Can you create opportunities from an evolving context with ambiguity?

• Do you possess excellent negotiation and influencing skills?

• Have you ever brought a new product to market on a global scale?

Role:

  • Manage a set of strategic Regional/Global digital platforms
  • Work with customers on their onboarding, commercial agreements, launch, and growth
  • Drive new revenue through existing account expansion and new account development
  • Be the voice of Mastercard, drive thought leadership, and support our customers' plans
  • Be a strategic thinker that delivers value to its partners
  • Drive the acceptance enablement strategy of the company

All About You:

  • Have experience in the merchant, digital platform, marketplace payment space
  • Have advanced account management experience and a hunter spirit
  • Deep knowledge about the innovation ecosystem in LAC and trends
  • Be customer-centric
  • Look for complementary products or services that can also help the customer
  • Be skilled at explaining technical problems succinctly and clearly
  • Be able to communicate your vision and roadmap effectively to a wide variety of stakeholders
  • Always look for potential solutions to solve problems
  • English and Spanish required, Portuguese preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for or on behalf of Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach; and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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