Reverse Logistics Analyst

2 semanas atrás

Sao Paulo, Brasil Shopee Tempo inteiro
DepartmentOperations- LevelExperienced (Individual Contributor)- LocationBrazil - São PauloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
**About the Team**:
- You will be responsible for operational and administrative tasks related to reverse logistics shipments from import operations, by working closely with a third-party logistics team to ensure that all steps to complete the reverse logistics are carried out on time. You'll be the focal point to share the operation's insights to the teams in Brazil and Asia, giving them inputs to improve the process to reduce cost, lead time and customer experience.- Support the day-to-day return activities in the warehouse including daily interaction with the third-party logistics.
- Collaborate on reporting and data-related projects with cross-function departments.
- Collect data and information to provide visibility of the operation to the team.
- Be the focal point between operation in return warehouse and Shopee Logistics team to fast track all projects related to improving logistics efficiency.
- Responsible for coordinating and collaborating with colleagues at the warehouse solving internal problems when they occur.
- Make sure that all necessary information to ensure returns are moving and received.
- Pushing external and internal stakeholders for initiatives approved by management.
- Identify critical activities and standardize processes.
- Map and answer main issues in reverse logistics;
- Manage on a daily/hour basis several KPIs and quickly identify trends and solve issues in advance;
- Coordinate activities together with warehouse and third party logistics). Also, the correct reverse flow following warehouse processes and all system status requirements.
**Requirements**:
- Bachelor's degree in Foreign Trade, Engineering, Business or related fields.
- Advanced Excel knowledge.
- Advanced English level to interact with international stakeholders and regional teams.
- Previous experience in logistics operations, especially reverse.
- Experience dealing with bureaucratic processes, customs broker experience will be considered a plus.
- Quick to respond actions needed for sudden operational concerns.
- The person will be needed to be visiting operations regularly.
- Strong background in troubleshooting operational issues;
- Knowledge in Data Studio or Power BI is a plus.

  • Reverse Performance Analyst, Reverse

    3 semanas atrás

    São Paulo, Brasil Amazon Tempo inteiro

    Reverse Performance Analyst, Reverse & Sustainable Transportation Join to apply for the Reverse Performance Analyst, Reverse & Sustainable Transportation role at Amazon Reverse Performance Analyst, Reverse & Sustainable Transportation 2 days ago Be among the first 25 applicants Join to apply for the Reverse Performance Analyst, Reverse & Sustainable...

  • Reverse Performance Analyst, Reverse

    3 semanas atrás

    Sao Paulo, Brasil Amazon Tempo inteiro

    The Reverse Performance Logistics Analyst leverages operational excellence performance for reverse logistics across Brazil's fulfillment centers (FCs), sorting centers (SCs), and delivery stations (DS). The Transportation Team is looking for a passionate Reverse logistics performance Analyst. This role requires an ambitious individual. You’ll represent a...

  • Reverse Performance Analyst, Reverse

    2 semanas atrás

    Greater São Paulo Area, Brasil Amazon Tempo inteiro US$80.000 - US$120.000 por ano

    DescriptionThe Reverse Performance Logistics Analyst leverages operational excellence performance for reverse logistics across Brazil's fulfillment centers (FCs), sorting centers (SCs), and delivery stations (DS).The Transportation Team is looking for a passionate Reverse logistics performance Analyst.This role requires an ambitious individual. You'll...

  • Reverse Performance Analyst, Reverse

    3 semanas atrás

    São Paulo, Brasil Amazon Tempo inteiro

    The Reverse Performance Logistics Analyst leverages operational excellence performance for reverse logistics across Brazil's fulfillment centers (FCs), sorting centers (SCs), and delivery stations (DS).The Transportation Team is looking for a passionate Reverse logistics performance Analyst.This role requires an ambitious individual. You’ll represent a...

  • Analista Logística Reversa

    Há 4 dias

    Sao Paulo, Brasil Bravo Serviços Logísticos Ltda Tempo inteiro

    **Analista Logística Reversa** **Responsabilidades**: - Verificação de disponibilidade do veículo para coleta. - Monitorar as operações 3PL de Logística Reversa do Cliente. - Acompanhamento da operação de devolução e recusa. - Suporte ao cliente indústria e cliente final. - Responsável pela atualização de sistema interno. - Contato com...

  • Assistente de Logística Reversa

    3 semanas atrás

    Sao Paulo, Brasil Jund Empregos Tempo inteiro

    Residir em Jundiaí, Várzea Paulista ou Campo Limpo Paulista.Superior completo ou cursando em Logística, Administração ou áreas correlatas.Conhecimentos em Pacote Office.Experiência anterior na função.Atividades:Analisar os processos de recebimentos, armazenagem, expedição e logística reversa dos produtos;Analisar as atividades de prevenção de...

  • Reverse Logistics Manager, Reverse

    2 semanas atrás

    São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    **DESCRIPTION**: The Reverse Logistics (ReLo) Manager ensures compliance of the unified reverse logistics procedure within the transportation network, leverages operational excellence performance for reverse logistics across Brazil's fulfillment centers (FCs), sorting centers (SCs), and delivery stations (DS) with a competitive cost to serve and minimum...

  • Reverse Logistics Manager, Reverse

    3 semanas atrás

    São Paulo, Brasil Amazon Tempo inteiro

    Reverse Logistics Manager, Reverse & Sustainable Transportation Join to apply for the Reverse Logistics Manager, Reverse & Sustainable Transportation role at Amazon Reverse Logistics Manager, Reverse & Sustainable Transportation 1 day ago Be among the first 25 applicants Join to apply for the Reverse Logistics Manager, Reverse & Sustainable Transportation ...

  • Reverse Logistics Manager, Reverse

    3 semanas atrás

    São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    **DESCRIPTION**:The Reverse Logistics (ReLo) Manager ensures compliance of the unified reverse logistics procedure within the transportation network, leverages operational excellence performance for reverse logistics across Brazil's fulfillment centers (FCs), sorting centers (SCs), and delivery stations (DS) with a competitive cost to serve and minimum...

  • Analista Logística Reversa

    4 semanas atrás

    São Paulo, São Paulo, Brasil Bravo Serviços Logísticos Ltda Tempo inteiro

    **Analista Logística Reversa****Responsabilidades**:- Verificação de disponibilidade do veículo para coleta.- Monitorar as operações 3PL de Logística Reversa do Cliente.- Acompanhamento da operação de devolução e recusa.- Suporte ao cliente indústria e cliente final.- Responsável pela atualização de sistema interno.- Contato com outros times...