Customer Service Representative

4 semanas atrás


Florianópolis, Brasil Operationsarmy Tempo inteiro

Operations army • Florianópolis, Santa Catarina, Brasil. Customer Support Representative (Remote) About the Role Youll be on the frontlines helping users troubleshoot issues, navigate the product, and find answers while working closely with our internal team to improve systems, documentation, and the overall customer experience. This is a critical role during our self‑serve launch and will require strong communication skills, comfort with ambiguity, and a startup-level work ethic. What You’ll Do Collaborate with AI support bots and escalate complex or sensitive cases for human review Maintain clear, empathetic, and efficient communication with users across various regions Help identify gaps in the knowledge base and contribute to internal documentation Assist with onboarding flows, including fielding first‑time user questions and guiding new customers through the setup Coordinate with the core team during onboarding to learn processes before shifting into night coverage What We’re Looking For Prior experience working at a software company Strong written English and the ability to communicate with clarity, empathy, and professionalism Comfortable using tools like Slack, Intercom, Linear, Pylon, or similar ticketing/automation systems Experience working with startup or fast‑growth SaaS products is highly preferred Tools You’ll Use Slack Pylon Jira Linear #J-18808-Ljbffr



  • Florianópolis, Brasil OperationsArmy Tempo inteiro

    **Customer Support Representative (Remote)**: **About the Role** Youll be on the frontlines helping users troubleshoot issues, navigate the product, and find answers while working closely with our internal team to improve systems, documentation, and the overall customer experience. This is a critical role during our self-serve launch and will require strong...


  • Florianópolis, Brasil Operationsarmy Tempo inteiro

    **Customer Support Representative (Remote)**:**About the Role**Youll be on the frontlines helping users troubleshoot issues, navigate the product, and find answers while working closely with our internal team to improve systems, documentation, and the overall customer experience.This is a critical role during our self-serve launch and will require strong...


  • Florianópolis, Brasil Operationsarmy Tempo inteiro

    Operations army • Florianópolis, Santa Catarina, Brasil.Customer Support Representative (Remote)About the RoleYoull be on the frontlines helping users troubleshoot issues, navigate the product, and find answers while working closely with our internal team to improve systems, documentation, and the overall customer experience.This is a critical role during...


  • Florianópolis, Brasil Live The Dash Travel Tempo inteiro

    We are seeking a highly motivated Customer Representative to join our dynamic team in the travel industry.As a key member of our customer service team, you will be responsible for assisting clients with their travel needs and providing exceptional support throughout their journey.If you have a passion for travel and delivering outstanding customer service,...


  • Florianópolis, Brasil Kim Luxe Travel Tempo inteiro

    We are looking for a Travel Customer Service professional to support clients before, during, and after their trips.This role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring a smooth and stress-free experience for every traveler.Key Responsibilities Communicate with clients through email, phone, and messaging...


  • Florianópolis, Brasil Kim Luxe Travel Tempo inteiro

    We are looking for a Travel Customer Service professional to support clients before, during, and after their trips.This role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring a smooth and stress-free experience for every traveler.Key ResponsibilitiesCommunicate with clients through email, phone, and messaging...


  • Florianópolis, Santa Catarina, Brasil Viajemos solas pero en Grupo Tempo inteiro

    We are looking for aTravel Customer Serviceprofessional to support clients before, during, and after their trips. This role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring a smooth and stress-free experience for every traveler.Key ResponsibilitiesCommunicate with clients through email, phone, and messaging...


  • Florianópolis, Brasil Florence Peugeot Tempo inteiro

    **Sobre a Vaga**Estamos em busca de um **Assistente de Customer Success** para garantir que nossos processos, produtos e serviços estejam alinhados aos mais altos padrões de excelência. Este profissional será essencial para identificar oportunidades de melhoria, implementar soluções e assegurar a satisfação dos nossos clientes.**Responsabilidades**-...


  • Florianópolis, Brasil Canonical Tempo inteiro

    Sales Development Representative Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud. In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile,...


  • Florianópolis, Brasil Consultoria Jéssica Macedo Tempo inteiro

    **Vaga: SDR (Sales Development Representative) - PJ** **Horário**: Segunda a sexta, das 09h às 19h **Contrato**: Pessoa Jurídica (PJ) **Remuneração**: R$ 3.000 fixo + 0,5% de comissão (média de comissão: R$ 3.000) **Sobre a Vaga** Estamos em busca de um(a) **SDR** dinâmico(a) e proativo(a) para integrar nosso time comercial. Se você tem...