Junior Software Developer Analyst

Sinch is seeking a talented Software Developer specializing in Chatbots to join our innovative team. In this role, you will be instrumental in designing and developing intelligent chatbot solutions that enhance customer engagement and streamline communication processes. Your creativity and technical expertise will help shape interactive and intelligent bot experiences for our clients.

• Design, develop, and implement chatbot solutions for various platforms, ensuring seamless integration with existing systems.
• Collaborate with product managers and stakeholders to define chatbot requirements and user stories.
• Utilize AI technologies and natural language processing to create intuitive and efficient bot interactions.
• Conduct testing and debugging to ensure optimal performance and user satisfaction.
• Stay updated with the latest advancements in chatbot technologies and AI trends to incorporate best practices.

• Experience in software development with a focus on chatbot or conversational AI technologies.
• Experience working with natural language processing (NLP) frameworks and AI services.
• Hands-on experience with chatbot development platforms (e.g., Dialogflow, Microsoft Bot Framework, Rasa).
• Understanding of RESTful APIs and integration with third-party services.
• Strong problem-solving skills with a keen analytical mindset.
• Excellent communication skills with the ability to work collaboratively in a team environment.
• Passion for developing innovative solutions and a desire for continuous learning in the field of AI and chatbot technologies.

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and microservices architecture.
• Familiarity with Agile methodologies and DevOps practices.
• Knowledge of machine learning concepts and techniques.

Our Hiring Process: In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory. Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently work towards identifying the candidates that best fit each open job, based on Sinch's hiring needs and candidates' career expectations. We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly. Even if you do not meet all job requirements, don’t let that stop you from considering Sinch for the next step in your career. We are always open to candidates that could bring new ideas and perspectives to Sinch

• Stay healthy: We cover 100% of medical and dental plans for Sinchers and eligible dependents through Bradesco Saúde.
• Flexible benefits: With the Caju flexible benefit card, our Sinchers can choose to use benefits on food, education, and home office assistance.
• Family first: Our Sinchers can enjoy paid maternity leave for 180 days and paternity leave for 30 days. Plus, we provide daycare assistance for kids up to five years old.
• Everyday wellbeing: We partner with Wellhub to help Sinchers access gyms and wellness options.
• Secure your future: Our Partnership with Prudential life insurance provides coverage for all Sinchers in the events of unexpected absences, serious illness, accidents, and disabilities.
• Diversity and inclusion: We offer annual reimbursements for certain expenses related to disabilities and/or transgender needs.
• Take a break: Our Sinchers can take a day off on their birthday to celebrate with their loved ones.