Technical Support Engineer
Há 19 horas
Technical Support Engineer Join to apply for the Technical Support Engineer role at Simetrik As a Technical Support Engineer, you will play a crucial role in providing top‑notch technical assistance to our clients. Your primary responsibilities will include troubleshooting customer issues, analyzing SQL queries, and ensuring smooth operations of our automation platform. This is an excellent opportunity for someone who enjoys engaging with customers, has a strong foundation in SQL, and is eager to develop their skills further. Proficiency in SQL and database knowledge. Strong analytical and problem‑solving skills. Excellent communication skills with the ability to explain technical concepts to non‑technical individuals. Excellent communication skills in English and Spanish. Experience with Python and AWS services, is desirable. Previous experience in a technical support role, preferably in a software or SaaS environment. A proactive attitude and a commitment to delivering exceptional customer service. Experience with Zendesk. Responsibilities Respond promptly and efficiently to customer inquiries, providing technical assistance and troubleshooting support via various channels (email, phone). Create and analyze SQL queries to identify and resolve customer issues related to data reconciliation. Collaborate with our development team to escalates and resolve complex technical problems. Document customer interactions and contribute to our knowledge base for continuous improvement. Stay up-to-date with our software updates and new features to effectively support our clients. Benefit from a well‑funded and proven startup with large ambitions and competitive salaries. Experience an entrepreneurial culture where pushing limits, creating, and collaborating is everyday business. Enjoy open communication with management and company leadership. Work within small, dynamic teams that generate massive impact. Receive 500USD a year to invest in learning and professional development. Referrals increase your chances of interviewing at Simetrik by 2x. Simetrik considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor. #J-18808-Ljbffr
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Technical Support Engineer
2 semanas atrás
São Paulo, Brasil SAS Tempo inteiroTechnical Support Engineer Job Locations BR-São Paulo | MX-Mexico City Requisition ID Job Category Technical Support Travel Requirements None Technical Support Engineer - Hybrid, Mexico City, Mexico / Sao Paulo, Brazil We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into...
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Technical Support Engineer Compliance
3 semanas atrás
São Paulo, Brasil Microsoft Tempo inteiroTechnical Support Engineer Compliance Microsoft invites qualified candidates to apply for the Technical Support Engineer Compliance role within the Customer Service & Support team. The Customer Experience and Success (CE&S) organization empowers customers to accelerate business value through differentiated experiences across Microsoft’s portfolio. The...
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Technical Support Engineer
Há 6 dias
São Paulo, Brasil SAS - Global Tempo inteiroTechnical Support Engineer - Hybrid, Mexico City, Mexico / Sao Paulo, Brazil We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience,...
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Technical Support Engineer Compliance
3 semanas atrás
São Paulo, Brasil Microsoft Tempo inteiroJoin to apply for the Technical Support Engineer Compliance role at Microsoft With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited...
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Technical Support Engineer Compliance
3 semanas atrás
São Paulo, Brasil Microsoft Corporation Tempo inteiroWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution,...
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Technical Support Engineer
2 semanas atrás
São Paulo, São Paulo, Brasil Ant International Tempo inteiro R$13.200 - R$39.600 por anoWe are seeking a skilled and customer-focusedOn-Site Technical Support Engineerto provide technical expertise for our financial services products, with a focus on credit industry solutions. The ideal candidate will possess strong Java development skills, hands-on experience with MySQL, and a proven ability to troubleshoot and resolve complex technical issues...
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Technical Support Engineer
Há 4 dias
São Paulo, São Paulo, Brasil Simetrik Tempo inteiro R$90.000 - R$120.000 por anoAbout the role:As a Technical Support Engineer, you will play a crucial role in providing top-notch technical assistance to our clients. Your primary responsibilities will include troubleshooting customer issues, analyzing SQL queries, and ensuring smooth operations of our automation platform. This is an excellent opportunity for someone who enjoys engaging...
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Technical Support Engineer II
1 semana atrás
São Paulo, Brasil Docusign Tempo inteiroTechnical Support Engineer II - Salesforce Join to apply for the Technical Support Engineer II - Salesforce role at Docusign . Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives....
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Technical Support Engineer
1 semana atrás
São Paulo, Brasil 99 Tempo inteiroJoin to apply for the Technical Support Engineer role at 99 DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions,...
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Lead Technical Product Support Engineer
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São Paulo, Brasil Vidmob Inc. Tempo inteiroVidmob is the creative data company. Its scoring software and analytics have become an essential ingredient in the creative and media decisions of the world’s largest marketers and agencies, as they strive to drive business results through improved creative effectiveness. As the leader in creative data, Vidmob’s influence lies in its partnerships and...
