Field Support Analyst

Há 3 dias

Nova Lima, Brasil Tata Consultancy Services Tempo inteiro

Field Support Analyst Come to one of the biggest IT Services companies in the world Here you can transform your career. At TCS we believe that people make the difference; we live a culture of unlimited learning full of opportunities for improvement and mutual development. Responsibilities Follow‑up and support of Desktop / Laptop and Mobile Devices Stock and asset management Provide 2nd line IT support for all internal departments Guide, assist and follow up on client questions, problems or troubleshooting (hardware and software) Install and configure PCs and peripherals on request Maintain and improve customer service and availability Develop and maintain documentation for all ICT support related subjects and produce reports as required Mandatory Skills Advanced English Experience in PC and/or mobile telephony support Basic knowledge of Network and Server Administration Hands‑on experience on mounting and unmounting the devices Good knowledge of Windows OS (Windows 10) & MS Office Good knowledge of hardware (HP, DELL, Lenovo) Excellent customer service, interpersonal, communication and team collaboration skills Good knowledge of German/English (written and oral) Excellent administrative skills (punctual and meticulous) Quick learner, punctual & interested in IT progress What you can expect from us Professional development and constant evolution of your skills, always in line with your interests Opportunities to work outside Brazil A collaborative, diverse and innovative environment that encourages teamwork What we offer Health insurance Life insurance Gympass TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates Partnership with SESC Reimbursement of certifications Free TCS Learning Portal – online courses and live training International experience opportunity Discount partnership with universities and language schools Bring Your Buddy – referral bonus for each hire TCS Gems – recognition for performance Xcelerate – free mentoring career platform Diversity and Inclusion At TATA Consultancy Services we promote an inclusive culture. We always work for equity. This applies to gender, people with disabilities, LGBTQIA+, religion, race, ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology Industries IT Services and IT Consulting and IT System Training and Support #J-18808-Ljbffr

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    Há 5 dias

    Nova Lima, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...

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    Nova Lima, Brasil Tata Consultancy Services Tempo inteiro

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    Há 4 dias

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    Nova Lima, Brasil Tata Consultancy Services Tempo inteiro

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    Nova Lima, Brasil Tata Consultancy Services Tempo inteiro

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    Há 3 dias

    Nova Lima, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world Here you can transform your careerWhy to join TCS?Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.The ideal scenario to expand ideas through the right tools, contributing to our...

  • Field Support Analyst

    Há 5 dias

    Nova Lima, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...

  • Field Support Analyst

    Há 5 dias

    Nova Lima, Brasil Tata Consultancy Services Tempo inteiro

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    Há 5 dias

    Nova Lima, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world Here you can transform your career Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...