Workplace Experience

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
LI-Hybrid
Team Overview:
We are seeking a **Workplace Experience & Facilities Manager** to lead the transformation and day-to-day evolution of our work environments. This role goes beyond operational facilities management, focusing on creating an exceptional workplace experience that fosters connection, creativity, and employee well-being, also create a great atmosphere to receive our colleagues from other countries and provide all preparation to reception the executives from our Head Quarter. In addition to shaping physical spaces, the role will oversee procurement related to workplace needs and be part of cross-functional projects with other countries related to administration and Facilities scope.
Role Responsibilities:
- Design and implement strategies that enhance the physical, emotional, and cultural experience of employees in the workplace.
- Act as a key connector between people, space, and culture—ensuring work environments align with company values and promote collaboration, inclusivity, and engagement.
- Partner with HR, People & Culture, IT, Safety and EHS, and Internal Communications to deliver seamless in-office experiences and activations.
- Gather feedback and data to continuously improve space usability, comfort, and employee satisfaction.
- Travel and Hotel management due to our colleagues from another country have the best experience.
- Provide the best experience and prepare all requests about our senior leaders from HQ visits.
- Oversee procurement activities related to workplace infrastructure, office supplies, furniture, and other Facilities related that supports physical environments.
- Evaluate, negotiate, and manage vendor relationships, ensuring quality and cost-effectiveness.
- Establish procurement processes aligned with company policies and operational agility.
Role Qualifications:
- Bachelor degree (Engineering, Architecture, Business or other similar courses)
- Proven at least 7 years with experience in workplace and facilities management with a focus on employee experience.
- Strong background in project management and procurement processes.
- Excellent communication and stakeholder management skills.
- Advanced English mandatory and Spanish is a plus.
EEO Statement:
- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
**We are committed to building inclusive and diverse teams.**
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.
**_

---