Latam Fulfillment Operations Specialist

Job Description Summary Responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order. Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop structure. Includes craft & non craft labour as well as manager roles responsible solely for these activities. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.). Roles and Responsibilities Facilitate order management – process order intake, input into internal systems, connect to customer portals and systems. May support forecasting, billing and collection activities. Key contact for customer inquiries, customer complaint resolution process. Work with operations to understand and communicate commits and status to customers. Aviation only: May also engage in sales activities for assigned customers. Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy. Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market. Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions. Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues. Required Qualifications For roles outside the USA – requires advanced experience in Services & Customer Order and Fulfillment. Knowledge level comparable to a bachelor's degree from an accredited university or college or a high school diploma with relevant experience. For roles in the USA – bachelor’s degree from an accredited university or college (or a high school diploma / GED with at least 2 years of experience in the Job Family Group(s)/Function(s)). Desired Characteristics Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills. GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world‑changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. Additional Information Relocation Assistance Provided: No Seniority Level Associate Employment Type Full‑time Job Function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at GE HealthCare by 2x #J-18808-Ljbffr