Account Coordinator

Overview Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation. What You Will Do Responding to customer inquiries and providing customer service regarding products and services, addressing issues related to customer orders. Performing general administrative duties, including maintaining files, schedules and appointments, for the sales teams. Maintaining database and updating records of contacts, accounts and orders as required. Monitor, prioritize and track status of orders to provide updates to customers. Supporting order to delivery process, ensuring compliance with customer/dealer requirements. Skills Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services, support to existing clients and prioritizing tasks. Basic Requirements Bachelor's degree Pre-Advanced English Top Candidates Will Also Have Intermediate Spanish Good knowledge of Microsoft applications Knowledge on Ordering Systems (CMOPS / SAP) This position requires the candidate to work on-site five days a week. Benefits Medical plan Dental plan Medicines reimbursement Psychological, Legal, Social and Finance Support Program Private pension plan Profit share Meal assistance Christmas basket Transportation Life and personal insurance Extended maternity and paternity leave Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport) Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit eligibility may vary by position and location The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels ( and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: Posting Dates: outubro 3, 2025 - outubro 12, 2025 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community. #J-18808-Ljbffr