Application Support Engineer Software

Há 3 dias

Barueri, Brasil Markem-Imaje Tempo inteiro

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions offering a full line of reliable and innovative inkjet thermal transfer laser print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety regulatory and retailer compliance better product recalls and improved manufacturing processes. What you will do : Act as the first point of contact for software related support requests from regional and international customers. Troubleshoot technical issues in custom applications and provide accurate timely resolutions. Use and develop your knowledge of tools such as SQL and industrial communication protocols (e.g. OPC / PLC) to analyze and solve incidents. Build strong trust-based relationships with customers through proactive and clear communication. Handle support cases via phone email and ticketing system while meeting SLA expectations. Collaborate with global colleagues (Support Engineering Project Management) to investigate and resolve complex issues. Document and maintain case information and support knowledge base as part of continuous improvement. Maintain up-to-date technical skills through training hands‑on work and collaboration. Identify and prioritize issues appropriately. Occasionally support on‑site deployments for software implementation in coordination with the Project Engineering team. Other duties needed in the team. What you need to have : Technical education or relevant experience in : Engineering IT Computer Science or a related field. Experience in software support and / or development. Ability to work independently and manage responsibilities in a remote or partially remote setup . Experience with C# or other programming languages. Familiarity with SQL or similar database query languages. Understanding of networking and server-client software structures. Strong analytical and troubleshooting skills across software databases and basic industrial environments. Experience in an industrial environments or production systems is a plus. Excellent English proficiency (spoken and written); Spanish is a plus. Flexibility to work in shifts (morning and afternoon) Flexibility for occasionally being on call during the weekends (on average 1 weekend every 7-9 weeks and compensated) Excellent communication skills and reasoning ability. Availability to travel for project-related activities or training. ( Ability to work under pressure and to prioritize tasks. Youll only be the right candidate if you are aligned to our values and culture : Collaborative entrepreneurial spirit Winning through customers High ethical standards openness and trust Expectations for results Respect and value people All qualified applicants will receive consideration for employment without discrimination on the basis of race colour religion gender sexual orientation gender identity national origin disability age or genetic information. Key Skills Splunk,Iis,SQL,.NET,Perl,Shell Scripting,Weblogic,Java,Sybase,Scripting,Oracle,Application Support Employment Type : Full Time Experience : years Vacancy : 1 #J-18808-Ljbffr

  • Application Support Engineer Software

    Há 6 dias

    Barueri, São Paulo, Brasil Markem-Imaje Tempo inteiro US$80.000 - US$120.000 por ano

    Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls...

  • Software Engineer

    1 semana atrás

    Barueri, São Paulo, Brasil Ria Money Transfer Tempo inteiro R$90.000 - R$120.000 por ano

    *Description*Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience.  With...

  • Remote Support Engineer

    1 semana atrás

    Barueri, Brasil Agilent Technologies Tempo inteiro

    Overview Remote Support Engineer (Chemist, Pharmacist or Engineer) - Hybrid or Remote As a Remote Support Engineer you will join Agilent Technologies CrossLab Group Online Technical Support Team supporting Brazil based customers requesting hardware, software and applications support on Gas Chromatography with Mass Spectrometry, Atomic Spectroscopy, and...

  • Software Engineer, iOS Core Product

    1 semana atrás

    Barueri, Brasil Speechify Tempo inteiro

    Join to apply for the Software Engineer, iOS Core Product - Barueri, Brazil role at Speechify 2 days ago Be among the first 25 applicants Join to apply for the Software Engineer, iOS Core Product - Barueri, Brazil role at Speechify Get AI-powered advice on this job and more exclusive features. PLEASE APPLY THROUGH THIS LINK: /> DO NOT APPLY BELOW The mission...

  • Developer Tools Fullstack Engineer

    3 semanas atrás

    Barueri, Brasil Ascendion Tempo inteiro

    About Optibus: Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving...

  • Software Engineer, Ios Core Product

    2 semanas atrás

    Barueri, Brasil Speechify Tempo inteiro

    Join to apply for the Software Engineer, iOS Core Product - Barueri, Brazil role at Speechify2 days ago Be among the first 25 applicantsJoin to apply for the Software Engineer, iOS Core Product - Barueri, Brazil role at SpeechifyGet AI-powered advice on this job and more exclusive features.PLEASE APPLY THROUGH THIS LINK: NOT APPLY BELOWThe mission of...

  • Field Support Specialist

    1 semana atrás

    Barueri, Brasil Bebeefield Tempo inteiro

    Job Title: Field Support SpecialistWe are seeking a skilled and detail-oriented Field Support Specialist to ensure the smooth functionality and efficiency of day-to-day IT operations.The ideal candidate will provide technical support, manage installations, and maintain software systems while delivering exceptional customer service.

  • Field Support Specialist

    1 semana atrás

    Barueri, Brasil beBeeField Tempo inteiro

    Job Title: Field Support Specialist We are seeking a skilled and detail-oriented Field Support Specialist to ensure the smooth functionality and efficiency of day-to-day IT operations. The ideal candidate will provide technical support, manage installations, and maintain software systems while delivering exceptional customer service.

  • Field Support Specialist

    2 semanas atrás

    Barueri, Brasil beBeeField Tempo inteiro

    Job Title: Field Support Specialist We are seeking a skilled and detail-oriented Field Support Specialist to ensure the smooth functionality and efficiency of day-to-day IT operations. The ideal candidate will provide technical support, manage installations, and maintain software systems while delivering exceptional customer service.

  • Clinical Technical Specialist

    Há 22 horas

    Barueri, Brasil Waters Corporation Tempo inteiro

    Responsibilities Support Waters' clinical customers and ensure the requirements of their service plans are achieved Perform technical support as part of the clinical expert center when not in the field assisting customers.Provide support internally for local field service engineers while they assist clinical customers, including clinical installations...