Senior Java L3 Support Engineer

Join to apply for the Senior Java L3 Support Engineer role at 4DF Connect We are looking for an experienced Senior Java application support engineer who will be a part of the global team responsible for supporting and maintaining critical Java based business applications for a global distribution business. This role should have a strong understanding of software development and support. It thrives on learning modern technologies with a strong aptitude in supporting critical Java based on‑prem and cloud business applications. As a part of the application support team, you will provide solutions for resolving application issues, proactive maintenance, ensuring high availability and optimizing application processes. Required Skills Advanced knowledge of application support and application development Strong verbal and written communication skills Ability to analyze, troubleshoot problems and quickly identify both short‑ and long‑term solutions Knowledge of cross‑browser compatibility, general web functions, and standards Preferred experience in these technologies: Java Java Script EXTJS JavaScript framework SQL skills Middle tier development including experience with Stored procedures (Full Stack) Database knowledge to architect robust solutions Web Services - Google Cloud/Azure Junit test Automation tools and scripting Experience with working with ERP systems and Supply Chain applications is a plus Safe Agile experience and tools like Azure Dev Ops/GIT deployments Job Duties Incident Management – Utilize ServiceNow as the ITSM tool to track and resolve application incidents and service requests. Troubleshoot software application, business process issues and service requests raised by customers and business users to minimize business impact and restore business operations Root cause analysis – Perform in depth analysis to identify root cause for high priority and recurring issues. Implement permanent fixes Performance tuning – Monitor and optimize application performance to ensure that applications meet performance benchmarks. Monitor quality and performance of applications through testing and maintenance. Use back‑end programming languages as well as front‑end script languages to optimize performance, scalability and security Collaboration – Work closely with all stakeholders including business, developers, product managers, QA Knowledge sharing – Share knowledge with other team members and stakeholders to align expectations Enhancements – Design and construct moderately complex interfaces between ERP and legacy systems Continuous improvement – Proactively implement improvements to system processes, tools and support procedures including automation of manual processes. Handle installation, configuration, development, workflow design, monitoring and/or upgrade of business applications Documentation – Maintain detailed documentation of application processes, support manuals, code, and application inventory. Maintain up‑to‑date records of issues with existing code Education & Experience Bachelor’s degree in software engineering, computer science 8-10 years of back‑end programming languages (ASP, Java, Perl, C++) and front‑end scripting languages (HTML5, JavaScript, React, CSS) or an equivalent combination A vaga aceita trabalho remoto?Não Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at 4DF Connect by 2x Sign in to set job alerts for “Senior Support Engineer” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr