Head Of Operations

Há 4 dias


Cajamar, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

About TopDoerTopDoer is a Workforce Management (WFM) platform helping companies instantly meet their workforce needs by connecting them with reliable freelancers and blue-collar workers on demand. We support businesses in scaling operations fast, efficiently, and with full flexibility.Role DescriptionWe are looking for an experienced Operations & Project Manager to lead our local activities in Brazil. This role is ideal for someone with strong leadership skills, excellent communication abilities, and a hands-on approach to operational management.Key ResponsibilitiesCoordinate and support the performance of the local operational team.Manage and oversee daily work of local service providers (ISPs).Communicate with clients: resolve incidents, clarify needs, collect feedback to improve processes and product quality.Contribute to planning and monitor achievement of financial KPIs.RequirementsLegal residence in Brazil (Brazilian passport or valid residence permit).Fluency in Portuguese and English or Russian (mandatory)Proven experience in project management and team leadership.ScheduleFull-time — flexibility required (24/7 operations environment


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