Transportation Manager, Amazon Transportation Services
Há 4 dias
ATS (Amazon Transportation Services) is seeking a Transportation Execution Manager to help develop a world-class logistics process that delivers goods on time at the best cost. Our team objective is to manage freight execution excellence flowing through our transportation networks, specifically focused on transportation carrier management, development, quality, and performance.
This role requires an ambitious individual. You'll represent a critical function within our wider Amazon Transportation Operations, as we work to continuously improve the service levels, capacities, and costs of the Amazon Brazil Transportation Line Haul. This will help us ensure promises to our valued customers are fulfilled each and every time.
Your Responsibilities:
- Transportation carrier performance management, such as on-time truck performance and linehaul impact on customer experience;
- Identify and develop appropriate performance metrics for each program and ensure consistent measurement and accountability. Pull data from numerous databases (using Excel, Access, SQL, and/or other data management systems) and perform ad hoc reporting and analysis as needed; Create new and track existing metrics to detect & remove any defects;
- Continual, tactical communication with external customers (Carriers) and internal customers (Fulfillment Centers, Supply Chain, Procurement, Finance, Amazon Logistics);
- Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered;
- Design short/medium-term solutions to improve performance and quality of the operations;
- Continuous Improvement Management with carriers, focused on developing larger and more complex players to ensure they can meet demand. Optimize procedures, processes, and best practices;
- Handle difficult problems/efforts, mitigating immediate risks while deciding if they can handle or need to escalate. Make trade-offs: time vs. quality vs. resources;
- Analyze existing trucking capacity versus forecasted capacity requirements, particularly with the view of supporting seasonal peak times of year; Work to develop medium-term capacity with carriers;
- Analyze and improve network design in partnership with Supply Chain teams to meet best-in-class cost and customer experience results;
- Ensure the right business metrics are prepared for and participate in regular Operations calls, business reviews, MBRs, etc.;
- Participate in the preparation of strategic documents for the ATS area.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. We celebrate the diversity of our workforce and the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let our team know, and we will connect you to our accommodation team.
A day in the life
As a Transportation Manager, you'll be responsible for resolving delivery performance issues that could negatively affect our customers. You'll understand the unique challenges of the transportation team and manage them collaboratively with other cross-functional teams. Your motivation and commitment to our customers will ensure that our response to delivery issues is timely and efficient. You will be required to make real-time decisions effectively, by doing your research, weighing up your options, and learning as you progress. The result of your work will be the timely delivery of Amazon packages to millions of customers around the country.
BASIC QUALIFICATIONS
- Bachelor's degree;
- Experience in program or project management;
- Experience defining program requirements and using data and metrics to determine improvements;
- Knowledge of Excel (Pivot Tables, VLookUps) and SQL at an advanced level;
- Advanced English.
PREFERRED QUALIFICATIONS
- Bachelor's degree in Logistics, Supply Chain, Mathematics, Science, or Engineering.
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