SAP Support Analyst

4 semanas atrás


Curitiba, Brasil Pantheon Inc. Tempo inteiro

**Job Role Summary**The SAP Order to Cash Support analyst is responsible primarily for providing support for F&L Customer Services business in Order to Cash area.SHORTDESCRIPTION section. 2 of 3.**Job Role Responsibilities**- Responsible primarily for providing SAP Order to Cash (OTC) solutions.- Executes and tests appropriate configuration related to SAP OTC (SD/FI-AR) module.- Writes clear, complete functional specifications for the development team for SD and FI-AR related developments.- Responsible for becoming completely familiar with existing SAP OTC (SD/FI-AR) design and enhancements.- Understands and help influence data and interfaces between SAP and external systems.- Responsible for definition and acquisition of new requirements; works with stakeholders to define implementation timeline.- Ensures coverage, execution, and remediation of test activities (e.g. unit, integration, user acceptance).- Supports the development and delivery of training assets.- Supports the deployment of production systems and provides post-production support.- Analyzes change requests and determines appropriate solution**Expected Level of Proficiency**- Experience working with:- built-on packages and/or extensive custom development- IS design and development experience- custom extension/design/development experience- data harmonization across multiple source systems of SAP- SAP production support experience- Be familiar with carrier tendering solutions- must have familiarity with:- ECC ABAP design and development- BRF- Web DynPro ABAP- BOPF (Business Object Processing Framework)- Enhancements and User Exits, BADIs and BAPIs- FPM Configuration (Floor Plan Manager)- FBI - (Floor Plan Manager BOPF Integration)- NWBC POWL Enhancement/Configuration- Data Dictionary tables- English fluency is required. The individual will work as a member of a global team- Experience in writing Functional Specification of custom requirements


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