Staff SRE Engineer

About Us Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank.Visit our institutional page About The Team We are seeking an experienced and highly motivated Staff Site Reliability Engineer to join our Data Infra SRE team. This role will shape the future direction of the SRE team for our Data Platform, contributing significantly to its evolution plan toward a Data Mesh architecture. We seek an individual with a proactive and entrepreneurial mindset to drive innovation and excellence in reliability engineering. Your role Directly address critical challenges, such as: Strategic Direction and Evolution: Proactively identifying opportunities and leading initiatives to define and refine the strategic direction of the SRE team within the data platform context, specifically contributing to the Archipelago evolution plan. Architectural Leadership: Providing architectural guidance and expertise for the design, implementation, and maintenance of highly reliable, scalable, and performant data infrastructure. Incident Management and Resolution: Leading the effort in establishing and refining incident response protocols, ensuring efficient resolution of critical data platform issues, and driving post-incident analysis for continuous improvement. Performance Optimization: Identifying and implementing solutions to optimize the performance, efficiency, and resource utilization of the data platform. Automation and Tooling: Championing the development and adoption of advanced automation solutions, including leveraging AI and AI agents with new frameworks such as LangGraph. Proactive System Health: Designing and implementing advanced monitoring, alerting, and anomaly detection mechanisms to prevent potential issues, including a concept of a “swarm of AI agents” to proactively notify responsible teams. Mentorship and Leadership: Mentoring less senior SREs and fostering a culture of reliability engineering excellence. Our SRE Team Is Formally Responsible For Service Level Objectives (SLO) Management System Observability Toil Reduction Disaster Recovery and Business Continuity Capacity Planning Performance Engineering Security Best Practices Platform APIs Enabling alert management on virtually any service with simple interactions. Benefits Chance of earning equity at Nubank Food/Meal Card (Vale-Refeição and/or Vale Alimentação) Public Transportation Commuting Benefit (Vale-Transporte) NuCare – Psychological, Financial and Legal Assistance Program Life Insurance Medical Plan Dental Plan NuLanguage – Language Course Program Nucleo – Our learning platform of courses Extended Parental Leave Daycare Allowance Parental Consultancy Work-from-home Allowance Gym Partnerships 30 days of paid vacation Relocation Assistance Package, if applicable Work Model for this Role Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology #J-18808-Ljbffr